Acrobat Pro XI - cannot find the trail in my programs

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  A google search revealed this can help...
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  First of all if you still have Enterprise installed download and important work!

  1. uninstall all other instances of 8.3 or previous.  My recommendation would be to uninstall all software printer hp through Windows Add/Remove Programs if nothing else to start with a base line.

  2. download the Utlities "HP Software Removal Utility - IT professional use only" (don't worry, this stand-a-alone also works on computers). File name: OLProL7X00_Scrubber_8.exe

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  7 reset.

  8. If you have a program that uses a scanner TWAIN as Adobe Professional, CorelDraw, etc. test your scanner.  Mine works now.  Leave the test program,

  9 download new version 8.3 software, the full version of all the 311meg of it!

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  Surprise! the Setup will continue installing all recommended software and complete.  Still finished once that there is still things going on in the background! then give him a few minutes to complete!

  11 restart and give a little time and you will see that the screen is the network printer and all software programs now work.

  12. the only thing I don't understand is this: the old software used to create printer drivers 2, one for the printing of paper and other fax directly in applications.  The fax printer driver is no installation/configuration in this method, but I think that the Technical Support HP can guide you through this set up if necessary.  I'll do that tomorrow as it was something that I never thought or missed until it didn't work!

  I hope this helps! It did for me!

  Joe

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  That's good news. I think you also need to analyze of rootkits being on the right side. So, now:

  Search for rootkits with a program SPECIALLY designed to detect and remove the (aswMBR):

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  Download this file to your desktop. Double-click the icon to run the program. When the opportunity to download and install the latest Avast definitions do.

  Run a scan. Results in red indicate that this was not a false positive! Do you need to remove the rootkit (including "FixMBR" if necessary).

  And finally, leave your PC on overnight and search for viruses, using this site:
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  1. download the installation of SP3 and IE8 (beforehand) files. I prefer to keep these (and other useful files) on a USB key, but this is optional. Here are the links for the installation files:

  http://www.Microsoft.com/download/en/details.aspx?ID=24 (for SP3)

  (You can TOTALLY ignore the message "intended for it professionals"!)

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=43 (for IE8)

  (You need to install IE8 AFTER SP3! Trust in me.)

  IMPORTANT NOTE!

  It is VERY important to ensure that Internet Explorer is at the level IE6 before installing SP3. In case you have IE7 or IE8, you must uninstall it / them, using the Control Panel Add / Remove programs. Let us know if you need assistance with this.

  Once again:

  Make sure that IE is IE6 level before installing SP3. You can go directly from IE6 to IE8 after SP3 has been installed.

  2. disconnect Internet. Also unplug all unnecessary devices.

  3. temporarily disable the automatic updates. To do this:

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  4 set up a clean boot. The last thing you need is for a program that runs in the background to interfere with these updates! (It happens!) For more information:

  http://support.Microsoft.com/kb/310353

  (Note that this is the same as setting up a "Diagnostic boot.")

  Reset.

  5 install the SP3. Restart TWICE.

  6 switch to IE8. Restart TWICE.

  (What happens very often is that someone has their software antivirus running as they try to install SP3, which often translates into chaos! "This is why it must be done after installing SP3 and IE).

  7 unscrew the clean boot. (That is, return to the Normal startup).

  8 make sure that firewall Windows is activated (it should already be):

  Start | Control Panel | Security Center

  9 visit Windows Update to download and install only the critical security updates. Restart each time you are prompted.

  10 re - enable automatic updates.

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  even if your error seem not related to the issue discussed in this link, try it:

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