Activate the ipad?
My child has a mini ipad issued by the school. There for three years, no problems, no change apple ID or password, etc. (with iOs 9.3.2,and we think). Now, suddenly, after he slide to unlock and enters his password for the device, a title screen appears saying 'Turn on ipad' (which he has never had to do before); When he enters the ID apple and apple id password to activate, it gets the message "incorrect apple ID and [her specific e-mail address] cannot be used to unlock the ipad» Apple technical support (by phone) is puzzled and redirects it to the Tech Department at the school; the Tech Department at school headed for Apple. So, as the school will start again, he has an ipad that is useless. Can anyone help?
Click here for more information. If this article does not cover it, call the technical service to his ticket Fund and the iPad in a physical Store.
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Tags: iPad
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