Activation key valid only for the update

I'll try to be brief... I have the battle with a nasty virus that, until I got rid of him, did a lot of registry changes.  Even though I got rid of the virus, affects after having required that I do a new install.  One of the changes the virus made to the registry has prevented the normal installation process see the C: drive.  It was visible in my computer, but when you went to manage disks, it wasn't there while the program had nowhere to live.

I tried everything I could think of, but in the end, I had to boot from the CD to get the course of the installation.  When I entered my key, he said that it was not valid for an upgrade and installation not complete.  I went ahead anyway because it was the only option I had.  After all, the PC OEM supplied with XP and I paid for the upgrade, then, what is the difference.

So... what should I do at this point?  My activation key is only valid for an upgrade, not a full install.

Please see: How to contact a Microsoft Product Activation Center Carey Frisch

Tags: Windows

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