Adobe bridge cc can´t find the camera

I have a Canon Mark III. When I download the photos, I connect with a usb cable. The program can´t find the camera. When I try the camera on Lightroom is both. So it isn't the cable that is the problem.

Any suggestions that could be the problem.

Thank you

Hi myrstad,.

Sorry for the import of boredom of the bridge.

What version of the bridge are you using? CC or CC 2015?

What operating system and version are you using?

If on a Mac, you can try to disable the automatic detection of Photos for your device: How to stop pictures of auto-lancer for the connection of a device of imaging to your Mac

Let us know how it goes.

Concerning

Pete

Tags: Bridge

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