Adobe content viewer "erreur error while downloading, please try again."

I feel a strange behavior in the new version of the adobe content viewer.

When you launch the application Viewer for the first time on an ipad, I'll get the login screen, enter the information identification and then presented to the home page, with an icon for my folio published, HOWEVER:

  • My icon is missing on the homepage
  • When I click on the folio to start a download, the icon of this window is missing.
  • I click Download in the upper right and receiving the following error: "error then to download it, please try.
  • I noticed that in the upper left corner, my said Viewer application still 'Sign IN' d├⌐connexion not as it would normally.
  • If I hit sign IN in the heights of top, icon previews then load, and the application will successfully download.

Everyone knows this? It seems to be again with this latest version.

Thank you.

I can see similar problems with ACV. We have filed a bug for this. Thank you for advise.

Tags: Digital Publishing Suite

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