Adobe do not keep their promises to me

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• ADOBE DOES NOT SUPPORT THEIR PRODUCTS.

  WE SHOULD ALL UNSUBSCRIBE NOW. ADOBE DOES NOT SUPPORT THEIR PRODUCTS. THEY WANT US.

  My story:

  1. I take a file of high data rate 720 x 486 with an H.264 .mov BY 0.9 and want to transcode settings even with a super low rate to the customer for review and it won't. It will scale the video down and give me the black bars. EVEN WHEN I CHOOSE SAME AS SOURCE. I tried it wrong in every possible way, and it does not give me the file I'm looking for.

  2. I go here:

  Contact the customer service

  and chose my product (media encoder), told them what I need help (how to, and troubleshooting), problem (troubleshooting), try these first do not apply to me, so I then click 'still need help, contact us. Then it gives me options of contact (phone, chat online and forums). I need to talk to someone on the phone, so I called them. I WAIT ON HOLD FOR 7 MINUTES TO SEE that THEY do not HAVE TELEPHONE SUPPORT FOR MEDIA ENCODER. WHY GIVE ME THIS OPTION THEN? THEY TOLD ME TO POST ON THE FORUMS. I THEN PROCEED TO TELL THE PERSON THAT I WAS ON THE PHONE WITH WHO I NEED TO TALK TO SOMEONE ON THE PHONE SO THAT IS WHY I CALLED HIM AND HE SAID THAT IT WOULD TRANSFER ME TO VIDEO THE GUY IN FIRST-LAND AND RE - EXPLAINING MY PROBLEM AND ILS FLAT ON HUNG UP ON ME. MY COMPANY SPENDING THOUSANDS a YEAR WITH THEM AND that IS HOW WE ARE TREATED.

  
  

  HERE IS MY CASE ADOBE NUMBER: 186302539

  IN ADDITION,.

  3 SOUL requires you to make the audio not compressed on .mov containers. What happened to my .mov h.264 with AAC audio? I don't want to send LPCM audio customers on a video of great rates low data. Video @ 1,500 Kbps and audio @ 1 536 kbit/s. It's stupid.

  Kind regards

  ANGRY CUSTOMER BRAND

  So I think I see what the issue is here. What I think you are asking is to define the size and will fit the frame of the video along to without worrying about this arrangement perfectly (i.e. you're ok with a little bit be cut off). What default SOUL is to adjust the size of the video so that it always fits inside the frame. For this reason you may find yourself with black bars at the top / bottom or left/right. In order to get the desired behavior (assuming I'm not wrong), then you can follow the suggestion of Larry to change the settings of the adjustment. And Yes, these settings are available within the SOUL directly. When you are in the export of settings, make sure that the monitor is set to display the output and not the Source. You should then see the scaling Source drop down.

  Regarding the audio codec problem, I spoke with @MMeguro and it sound like there is a bug on our end, this is why you were only get decompressed instead of the more complete list. He has a bug so that we can investigate a fix. In the meantime, the workaround solution he suggests should get you full any time, it is not immediately available.

  Tom

• When you copy photos to a CD, they do not keep their chronological order.

  I use MIcrosoft scanner and digital camera & Wizard to transfer photos from my files and then place them in a timed chronic order. When I copy the photos on a CD are not in the same chronologial order. WHY?

  Thank you

  Bonnie Shaul

  When the photos are copied on a CD/DVD they are self
  sort... first in alphabetical order and then digitally.

  Once you have pictures in the order you prefer... re-
  name the files with numbers so they will stay in order.

  Right click on the first file in a group selected (highlighted)
  photos and choose... Name change.

  Enter the following for the #1 photo: (you can also
  Add a descriptive name for the Group)

  Been (10001) .jpg
  (Yes, there is a space between r and the first parenthesis)
  (Yes... Start the number 1 and use the zeros)

  Press on... Enter and Windows renamed others
  photos.

  Been (10002) .jpg
  Been (10003) .jpg
  Been (10004) .jpg
  Etc...

  If you want to continue the next group with the same
  ... Just to start on the following number sequence number:

  Been (10005) .jpg
  Been (10006) .jpg
  Been (10007) .jpg

  If you have several different subjects in the
  same folder... with each group to stay together and
  in order... see the following:

  Your photos will be... first autosort then by alphabetical order
  digitally. If you use the numbering system in the
  following screenshots.

  There should be a space between the last letter and the
  first parenthesis. The sequence number must start with
  a number before the zeros... (10001), (10002) (10003)

  If you want a specific group to be the first... Add A prefix to
  each name of file... then the B, C, D... etc... (add a space between
  the letter and the name of the file)

  With A, B, C, D prefix:
  http://images2.Snapfish.com/232323232%7Ffp539%3B%3A%3Enu%3D95%3A4%3E%3B78%3E259%3EWSNRCG%3D33%3C6%3B4%3B94734%3Anu0mrj

  Without A, B, C, D the prefix (in this way, the first letter of each
  Word will dictate)
  http://images2.Snapfish.com/232323232%7Ffp53985%3Enu%3D95%3A4%3E%3B78%3E259%3EWSNRCG%3D33%3C6%3B5887334%3Anu0mrj

• I'm having some trouble with the installation process. I want to install a trial version of AI, but my adobe application manager keeps inviting them to update but will not go beyond 10%. I tried uninstalling and reinstalling but the problem persists. Help

  I don't know what to do. I'm trying to download a trial version of A.I., but when downloading, my adobe application manager keeps trying to update but will not exceed 10%. I can't access anything on my manager. I tried to re download the program, but the same problem persists. What are my options?

  If you just open the Application Manager, it successfully updated?

  In Illustrator, you can download setup offline http://prodesigntools.com/adobe-cc-2014-direct-download-links.html (CC 2014).

  Make sure you follow the instructions very important on this page.

• Hi, I have adobe (downloaded) 12 for windows pc elements 7, but want to transfer on mac (not not keeping the pc). How?, please.

  Hi, I have adobe (downloaded) 12 for windows pc elements 7, but want to transfer on mac (not not keeping the pc). How?, please.

  Download the Mac version and use your serial number to acrivate it.  As long as your license is mulriplatform it should work.

  PES 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

• Why Adobe steals my money when I'm not using their software?

  I am an independent artist and there are several days in a month that I do not use their software. Yet, I am fresh, Saturdays, Sundays and days weeks at a time with having them the opportunity to temporarily suspend my account. Why can't have control of the time that I pay?  I feel robbed!

  You can choose the key card subscription sold re sellers, they are for 3 months, 6 months. We don't have any model for the daily load right now.

  Concerning

  Stéphane

• Why adobe does not offers a warm conditions based incentive for software is it better to keep people uninformed?

  Adobe does not like to educate the user money is spent, but nothing is won... What are the benefits of software, as appropriate?

  Cloud Plans https://creative.adobe.com/plans

  -Special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

  - Https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html problem

  -Lightroom Version 6 http://www.lightroomqueen.com/lightroom-cc6-myths-confusion/

  -Special photography Plan includes 2 gigabytes of storage cloud (not the 20Gig of the comprehensive plan)

  -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html

  -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  - and conditions for subscription http://www.adobe.com/misc/subscription_terms.html

  -What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

  What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

• Why does dell support does not, keep popping up

  Why does dell support does not, keep popping up

  Hello

  you will have to ask Dell Suport this question, because it is their software that you have problems with

  Dell suport

  http://support.Dell.com/

  or ask in the Forums of Dell Support

  http://en.community.Dell.com/support-forums/default.aspx

• Why Adobe does not allow developers to create addons that do not have a remove feature

  I tried SmugMug export plugin ALLOYPHOTO Publish and don't think it was what I need, I decided to go back to the free version of SmugMug to see that ALLOYPHOTO has fixed their Add-ons to be not suppressible.

  I guess it's a plan of Alloyphoto of junk supplements function peoples of the lightroom program.

  Is there a reason why Adobe allows applications to be installed without a remove function?  I find it disappointing that Adobe does not there people out there who make software damage peoples programs and would not guarantee that all the addons can be removed.

  I see that Alloyphoto sells dozens of addons, so I recommend to anyone realize that Alloyphoto probably did this process with all of their software.  They announce the addons like that can be assessed for 10 days and don't tell you they did ensure that addons can be removed, is not what I call a trial product.

  Here are the steps to remove a LR plugin and delete it from your drive:

  1 file > plug-in Manager.

  2. in the left column, highlight the plugin and select it.

  3. in the right column, scroll down to the section of the State and, as appropriate, expand it by clicking on the triangle.

  4. click on view in the Finder (Mac) / show in Explorer (Windows) to open Finder/Explorer on the folder on the drive that contains the files of the plugin.   It ends in ".lrplugin".  On Mac, it will appear as a 'package' (a single file) and on Windows, it will appear as a folder.

  5. in the Solution Finder/Explorer, delete the plugin.

  6. in the LR plug-in Manager window, make sure the plugin is still selected and click Delete at the bottom of the left column.

  See the screenshot below. If you get hung up on any one of these steps, please indicate exactly what you've done and what has not worked.

  

• Installation code doenst work, code that is written in my acount adobe will not activate my product. Is een reinstal on a new laptop computer with windows 10.

  Installation code doenst work, code that is written in my acount adobe will not activate my product. Is een reinstal on a new laptop computer with windows 10. the same code that is delivered on paper when I bought adobe

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• License of Adobe stock not in my area.

  I just bought suite Adobe Creative Cloud (all applications) because it gave me Adobe Stock images with it. But on opening Adobe Stock, he said:

  "Licenses can be purchased online in your area, you can search and save the preview files, but may not register their via our online store." Contact your nearest Adobe dealer to buy a creative cloud for teams with Adobe Stock plan. Find a dealer near you".

  I checked and there are no resellers in this region.

  Please tell me how to solve this problem.

  Hello

  Details of dealers available here from India - other ways to buy | Resellers | Adobe India

  Thank you

  Bev

• Cannot launch Dreamweaver - Support Adobe do not seem to have no idea what to do

  I'm sorry, but I will use this forum to not only point out my problem, but also to acknowledge the catastrophic support I received Adobe so far.

  I use Dreamweaver CC on Mac OS Capitan, recently after launch it crashes when you open a file. My first reaction was to uninstall and reinstall. However, it did not work. The question is then replaced by when you click the icon to start, nothing would happen. No error message, just a white box in the middle of the screen. So I contacted Support Chat Adobe. I phoned their cat 5 times in the last three days. Do us the same thing every time, uninstall, reinstall, they take over the computer access, they uninstall and reinstall, they play with the settings and folders. Nothing works. The last person restarted the computer, but does not let anything whatsoever in place for us to continue after. I think this guy was either completely inept or it was a sneaky way to throw him the question.

  I am now in a pretty desperate situation because I can't do any work and I was wondering if I should cancel my subscription and use another application.

  Can anyone form the community please help that Adobe are unable.

  Sorry to hear that.

  Try running the user Root once account form:

  Root user account activation step:

  
  

  OS X Mavericks: enable and disable the root user

  (Applies to Yosemite / El capitan way)

  

  

  How to connect as root

  1. If you are connected, choose quit from the Apple menu.
  2. If you connect from a list of names of users with pictures, click on the other.
  3. In the name field, type: root
  4. In the password field, type the password that you set when you configure the root user account.

  

  Once you connect to the Root account, try to launch Dreamweaver again.

  If you are able to launch the Root account, connect again and connect to the normal user account and try to launch and check.

  Always the same? Let us know.

• I need Adobe to renounce my muse project that I inadvertently have two and one is enough. How can I get in touch with a real person from adobe and not a forum?

  How can I get in touch with a representative of adobe flesh and real blood and not a forum? I have to cancel my subscription because I inadvertently 2 and I need to update my payment information, I did what adobe has suggested in their scripts, but nothing happened. Help me please.

  Sure! Their number is: 1-800-833-6687

• Once my hard drive crashed and had to be replaced, Adobe will not activate the copy of Photoshop on the same machine, on what it was originally.  I paid for it, why can I not use it?

  I've been buying and using Adobe Photoshop through many versions over the past decades. and I used to recommend it whenever I had the opportunity. Now I would not recommend it to my worst enemy.  I could say much more that this, using my parents taught me to not use words.

  Now, Adobe has their head in the clouds and does not care one iota of loyal customers.

  I had CS3 on a CS4 on another and CS6 on another machine. The hard drive on the machine with CS3 and had to be replaced.  I am trying to reinstall CS3 on the same computer, but Adobe won't let me activate it, even if I'm putting it on the computer, on which he was originally.  I paid for it, I went by the rules, and Adobe will not even for me.  And as far as I know, Adobe is released so far in the clouds has nothing but contempt for people who kept them in business for decades.

  What I would really like to do, it of pass the machine that originally had on that CS3 and CS3, put on the machine which has now the CS4 CS4, but I guess no one at Adobe case what I would like, even if I pay for the software and I have no intend to try to have it installed on more than one machine at a time.

  A disgruntled FORMER Adobe customer.

  1. R.G. Dean

  See the help of Activation & deactivation and follow the links, so you can disable your CS3 (via chat). Be sure to have your serial number available. Then you should be able to activate on the new drive.

• Which PDF preset to use when you need the PS files to keep their settings?

  When exporing to the ID CS6 PDF, including PDF format predefined should choose when I need my Photoshop files to keep their adjustment and corrections when it goes to print? I thought it was something like "PDF / X-4: 2008" or "PDF / X 4: 2010".» Is there a difference?

  Thank you

  Russ

  You should probably check with your predefined PDF printer they prefer. If they have an old PostScript RIP, they prefer no doubt PDF/X-1 a. Unfortunately, it flattens transparency and converts RGB to CMYK images using a default CMYK profile.

  You should look for a printer that has a new RIP Adobe PDF Print Engine. These rips can handle PDFs instead of PostScript. A printer using this workflow would probably prefer PDF/X-4, which keeps the RGB images with profiles of boards and live transparency until their RIP the Treaty.

  Choose the PDF / X-4: 2008 profile that supports the PDF / X-4: 2010 standard.