Adobe does not have my order...
I can work only in a trial version of Adobe Premiere, but I have a subscription.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Premiere
Similar Questions
-
I need to know how to remove the most recent version of Firefox. I JUST downloaded tonight and my computer does not have this edit bar little to work with, so I can download the reader good Adobe and my internet was screwed up, since I downloaded the new version of Firefox. I want just the old version of this back because I can't download the Adobe stuff which is necessary to protect my computer against hackers apparently not. It would have been nice to know he had a problem with the new update of Firefox BEFORE I downloaded it. I have Vista, which is usually a problem with Adobe and Firefox. I don't seem to be able to run a lot of Adobe at all on my computer because of the Vista.
This has happened
Each time Firefox opened
http://support.Mozilla.com/en-us/KB/installing+a+previous+version+of+Firefox
-
I have; ve reinstalled the software, wireless, everything went through fine. He asked me to remove the USB cable while it printed a test page. But he does not accept printing orders - printer offline. Very frustrating!
So, you have a problem with Picasa. You should contact them.
I also quite what your note 'Wireless' has to do with the question. Maybe it's because you have yet to provide a lot of information...
-
My work as a Photoshop Mix does NOT have the Adobe library. I have already sent more than 100 things at the library (successfully!) It has now stopped working. Photoshop Mix not send. If I delete the Photoshop Mix of iPad Pro. It deletes all the pictures in Photoshop Mix? I had technical support look in my ADOBE Office without success. (case 187698996) Thank you. I have several files in the Adobe library and checked all the. Nothing appears from my Photoshop Mix.
Thank you.
Susan hers
Update: Susan fixed this problem by uninstalling and reinstalling the application.
-
Adobe Illustrator CS6 My trial expired, I need the serial number to complete the installation, but my account does not have the serial number
Find the serial number of your Adobe product quickly
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
-
I bought the Adobe Photoshop CS5 and Lightroom 3 on a CD. However, I now have a 3 Surface Pro who does not have a CD player. Please give me a way for software downloaded from the internet. Thank you.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
IF Windows 10 read below
Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html
-In addition, only CURRENT products will be tested and updated for compatibility with Windows 10
- so if you have an older program, update you to Windows 10 at YOUR risk of problems
-You can get CS6 and previous programs to install and run, or you can not (some do, some don't)
-IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
- or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions... said FULL yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)
-
I have windows 8.1. Try to uninstall the software adobe reader XI (11.0.13), because it does not have to download and install again. a pop up comes up saying locate AcroRead.msi. When I found this file, it is not accepted. What can I do?
Hi georged67217474,
Please refer to this threat: Re: get Acrobat install error how to fix?
Let me know if it helps.
Kind regards
Meenakshi
-
I downloaded Windows 10 and it deleted my Adobe Acrobat and several other programs. I need to download again, but does not have the product key.
Hi Dean,
To locate your Acrobat serial n refer to find the serial number of your product Adobe quickly
Download Acrobat X, see Download Adobe Acrobat products. Standard, Pro | DC, XI, X
It could be useful!
Rayyan
-
I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Member
Please make sure that you are connected with the correct e-mail address.
Let us know the version of the product, you want to install.
Let us know the operating system as well.
Concerning
Megha Rawat
-
I bought CS5 on a CD for a long time for my windows 7 PC and I now want to put on my new iMac Yosemite that does not have a CD player running. Can I download it from adobe or from the app store and use my original serial number?
You can use it only on a Win computer. If you had CS6, you could do a platform Exchange but not with CS5. Here are the details of the exchanges of the platform:
Exchange a product for a different version of the language or platform
-
I can't download lightroom cc because "adobe does not support the system" I use. How the hell am I supposed to know what system he supports and how do I get the system that God Adobe says that I have? Googling lightroom cc requirements does not help.
System requirements | Creative cloud
The system requirements (lightroom)
-
I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I need to helo, please, thanks :-)
Hi Stephanie,
Please let us know the problem you are having with your Adobe Creative cloud so that we can fix it for you.
For cancellation requests, please contact customer service.
Reference: cancel your creative cloud membership
Kind regards
Sheena
-
I bought a license of adobe product, which allows to transfer PowerPoint to word in March. But when I want to use it today, there's a wrong message "drive does not have the ability to access this service!
That looks like you are using an older version of reader; See https://forums.adobe.com/docs/DOC-5891
-
Adobe does not recognize my password by installing the flash player, on the adobe site, I have no problem connecting
-
I bought the adobe suite cs6 some years ago on a cd, installed on another computer, and now I got the imac that does not have a cd player, how do I install the suite adobe on my new computer without having to use the cd?
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
Maybe you are looking for
-
I'm under El Capitan 10.11.6. The opportunity does not load Safari. I click the icon, but it is not bouncing or anything, everything is there. Only way to make it work is to shut down the computer and restart it manually. That happen all the time
-
Equium P300-16 t - Minecraft video issues
I'll start with apologize for being a total, sorry noob at this topic :/Good then I played Minecraft well until a few weeks ago.but now I get a java error message every time I try and run it. I reinstalled the game, re-installed Java, and then someon
-
ServeRaid 8 k driver for TD100 SBS 2008 64 bit
Hi all someone know where I can get the driver mentioned above? In the drivermatrix, I found that the driver for sbs 2003 Greetings from the Germany Tom
-
I created a microsft account on my pc and Ive forgot the password
Original title: password HELP! Basically, I put a microsft account on my pc and Ive forgot the password! I really need all the documents and the itunes which is in this account so jist delete the account and restart is not an option! I need the itune
-
How to downgrade my Vista operating system computer portable...
toward a new copy of XP PRO, so that everything works fine? I hate Vista and I want to just install XP pro, the drivers themselves will still work with xp? E-mail address is removed from the privacy *.