Adobe Flash Player works fine on my administrator account, but not on my user account.

On my PC, I have an administrator account and a personal account. My OS is Vista Home premium 64-bit and I only use THE 32-bit version or Firefox.  I uninstalled and installed Flash on both accounts to make sure that I have the latest version, but the Flash works on my administrator account.  I checked that Shockwave Flash Object add on is enabled.  I checked the Flash executables reside in both SysWOW64\Macromed\flash and System32\Macromed\flash files, although the FlashUtil64_11_3_300_270_Activex.exe is located in the System32 folder and the FlashUtil32... resides in the SysWOW64 folder that seems intuitive.  But it works on the administrator account, so I guess that's not the issue.  Any suggestions?

Hello

1. What is the error message on the nonadministrator account?

2. what happens when you try to play videos online using Internet Explorer?

3. what version of IE are you using?

4. What is the accurate and complete error message?

Method 1.

Follow these steps and let me know the status.

1 Uninstall Flash Player of two user accounts.

2. reinstall Flash player only on the admin account. You must install only the 32-bit version of Flash Player.

Method 2.

It is likely that the user account can be corrupted.

You can create a new user account and check if the problem persists.

Create a user account: http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account

If the problem is resolved, the corruption of user account is confirmed. You can see the article 'Fix a corrupted user profile', so that you can transfer all the necessary data on the account damaged to the new account.

Difficulty of a user profile is corrupted: http://windows.microsoft.com/en-us/windows-vista/fix-a-corrupted-user-profile

For reference:

The video problems when you use Internet Explorer: http://support.Microsoft.com/kb/2532294

Reset Internet Explorer WARNING:

WARNING: Reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

I hope this helps.

Tags: Windows

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