Adobe Media Encoder CS6 crashes when exit

OS X 10.7.4

Several types of materials

Adobe Media Encoder CS6 from Adobe Production Premium CS6 as installed.  NOTE: CS6 has been installed under one user other than the user who is having accident of SOUL.

Question:

Open the SOUL.  Encode a file or do not encode a file because the final result is not serious.  Now quit SOUL (shortcut key or file-> exit).  SOUL, then crashes.  Keep in mind that no other program CS6 is affected in this way, just SOUL.

I came across this problem weeks ago and found a solution that worked.  The fix was to remove one of the many many files adobe creates in your user folder.  The problem now is that I can't find that posting even where was the fix.

I deleted this "mystery folder" we'll call it and then SOUL CS6 worked well.  The capture was that I had to redo the 'Adobe ID' together in BS sign and re-enter the serial number when I opened one of the other programs.

Assumptions as to where this file would be so I can delete it again?  I was hoping that others may have run on this same question.  I'll keep looking for the correction and post it back here, if I finally find.

Try going to "~ \Library\Preferences\Adobe\" and then delete the files 'Adobe Media Encoder' and 'Commons '.

This put SOUL in default state and remove the media. Personalized presets will be deleted so make sure to save them.

Tags: Adobe Media Encoder

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