Adobe Premiere Pro CS6 family: Installation failed: unable to extract the files. (EX20)

Hello

I just installed the Adobe Application Manager for the cloud of Adobe Creative and downloaded the software Adobe Premiere Pro CS6 family. After downloading, it read: extraction of the files...

After a few minutes, it would read: Adobe Premiere Pro CS6 family Installation failed

Failed to retrieve the files. Press Retry to download again or contact customer support. (EX20)

I tried several times without success. Help, please.

Thank you

The MiJiT

Yes, just you login with a login Adobe and passsword when asked.

Tags: Adobe

Similar Questions

  • "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

    I bought and got a license for first CS6 serial number.

    I downloaded the files for first CS6

    PremierePro_6_LS7.exe PremierePro_6_LS7.7z

    PremierePro_6_Content_LS7.exe PremierePro_6_Content_LS7.7z

    I ran PremierePro_6_LS7.exe, and with load specified with number series, reached the point to enter the serial number.

    "We are unable to validate this serial number for Adobe Premiere Pro CS6 family."

    I checked my account and the license is added to the file.

    The serial number is 24 digits into 6 groups of 4 characters.

    Please answer this.

    I use Adobe Premiere since 2006 and I currently CS5.5.

    This is the first time I had problems trying to download and implement a version.

    It took most of the day so far!

    Peter

    CS6 END-USER 22298999 ID

    User final name PETER JONES

    Previous records under PETER FENNELL-JONES

    No problem with CS5.5

    I have not tried removing it (not until I have CS6 sorting)

    Windows 7 Pro (64 bit)

    I installed CS6 in trial mode and enter the license number.

    Serial number seems to have been accepted.since that encodes now starts without a license message.

  • Adobe Premiere Pro CS6 family

    Where can I use Adobe Premiere Pro CS6 family once installation is complete? Should it appear in my office?

    N ° programs Adobe only create shortcuts in the start menu, no desktop. If this is not the case for some reson and you have problems, you must provide more information about your system and any other relevant details.

    Mylenium

  • I can't find out where Adobe Premiere Pro CS6 family installed trial.

    I downloaded Adobe Premiere Pro CS6 family trial and I finished installing through Set - up.exe. I checked the location of the program says it installed in, but he wasn't there. I restarted my computer and it wasn't still there, and it did not work when I tried to reinstall again.

    I downloaded via the Adobe website and creative cloud.

    My laptop is Windows Vista, could this be the problem?

    Thank you.

    According to the system minimum requirement first pro is not supported under Windows Vista

    Please check the minimum system requirements for the premier pro here: http://www.adobe.com/in/products/premiere/tech-specs.html

  • What is included in "Adobe Premiere Pro Cs6 Family"

    What are the applications included as part of the "Adobe Premiere Pro Cs6 family"

    Talking about Photoshop, Bridge is a part of Photoshop, so it is installed automatically when we install PS

    In the same way with Premiere Pro you will still get and Media Encoder.

  • Edge animate Installation failed, impossible to extract the files.  (EX20)  What should I do?

    Edge animate Installation failed, impossible to extract the files.  (EX20)  What should I do?

    After I wrote this, I have the figures on the issue. I had uninstalled edge animate but not Edge... I uninstalled Edge and that fixed the issue.

  • How to record my videos from my DSLR camera to Adobe Premiere Pro CS6 when it does not give me the option?

    I have Adobe Premiere Pro CS6 and I shoot my videos with a digital SLR camera.  But when I go in the sequence settings, it doesn't give me the option of DSLR.  Is there another setting that will work?  Someone please help!

    Different DSLR have different outputs for the size of the image, frequency of frames, progressive or interlaced... what you need to do in CS6, is create a preset for the output of your camera, setting the pace (23.976, 25, 29.97 or what tempo you're shooting to), - size of 1920 x 1080, 1280 x 720 image, no matter what you shoot and for progressive or interlaced Once again, what you shoot at. Then you can just select in the list each time.

    Neil

  • Premiere Pro CS6 family up-to-date?

    I am a member today and I installed a few programs on my Mac. They all work fine 3rd Premiere Pro CS6 family. Adobe Application Manager reports to update but I can't find Premiere Pro CS6 anywhere in the Finder. I can see other programs installed under programs. Is someone can give me a hint where to look? Luuk.

    I solved this problem by cleaning Adobe Premiere Pro CS6 family with the cleaner of the Creative Suite from Adobe tool. Once I did, I reinstalled the spirit of the Adobe program manager programs.

  • CC Pro first and Premiere Pro CS6 family installed a reminder, but now all my Apps say "start the trial."

    So, in order to have still, I also installed the first Pro CS6 Family, but during the installation of the family, I uninstalled Premiere Pro CS6 and kept still.  That was the direction I have taken according to the instructions from Adobe.  It was about 10 months ago.  All with Adobe CC and my downloaded apps have been working well.  Last week, I needed prepare a DVD and came across some problems with the assets that I'm importing.  This morning, I decided to try and import my calendar Pro directly into yet.  Still wouldn't let me import the chronology, I'm guessing that the chronology was first Pro CC 2014 was last updated, so I thought open it in Premiere Pro CS6 and import it like this.  I assumed that PP CS6 change somehow the file to adjust its parameters from CC 2014.  He would not, but this isn't my problem at the moment.

    In my cloud Creative App Manager he told me that Premiere Pro CS6 needed an update.  So I clicked the button to update and when he did, that's what I have...

    Adobe CC Capture.JPG

    All my Apps now read 'Start trial.'  I tried to uninstall Premiere Pro CS6, assuming that he has reinstalled the update, but it is nowhere on my computer to be found.  I can start at first Pro CC, but it's the dialog I get when I try to open a project CC...

    Premiere Pro CC Capture.JPG

    When I click 'OK', it brings back me to the Welcome screen.

    I don't have to re - install all my apps I do again?  It would be a big pain.

    Thanks for your response (s)

    Your subscription to cloud shows correctly on your account page?

    If you have more than one email, you will be sure that you use the right Adobe ID?

    https://www.adobe.com/account.html for subscriptions on your page from Adobe

    If Yes

    Some general information for a subscription of cloud

    Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

  • Adobe Premiere Pro CS6 will work on the Nvidia gts 450 graphics card? Otherwise, what is the alternative?

    Hello everyone, I wanted to know if Adobe Premiere Pro CS6 will work on Nvidia gts 450 graphics card? Otherwise, what is the alternative?

    If your nVidia card at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a 'support for the cards' file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

  • Audio missing part of the element in Adobe Premiere Pro CS6, don't know what the problem is. Help?

    I use Adobe Premiere Pro CS6 on a MacBook Air. (I use an external hard drive for files and the project, don't worry). I'm editing an average movie film I already filmed and stored on my hard drive, however the audio is missing part of a clip when I open it in the program. When I play the original video in QuickTime format, the sound is fine. In Premiere Pro, the audio works at the beginning of the clip, then it just suddenly stops at a certain point and does not return. It stops at the same place everytime I play it. I tried to open Bars and tones, and I hear the tone very well. I tried to look at the audio mixer Panel, and nothing is cut or a smaller volume. I double checked to see if the clip is on and it is indeed turned on. As far as I know, there is no other clips blocking audio somehow. I tried to cut the video with the razor tool to see if he wanted to kickstart audio feedback, still nothing. I tried to change the name of the video. MTS of. AVI (tip, I found online), no change. I have really no idea what is the problem, or why the audio is missing. And I don't understand why it affects only part of the clip. The clip is around 10 - ish minutes and audio works for about the first ten seconds, then stops. He's a longer video which is about 20 minutes in the length, clip, that I'm getting is the last half of the video.

    If someone could help me with this, I would really appreciate it. It's for my graduation project and it is due in like a month, so I'm a bit required for the moment. If you have any other questions, please send them!

    I can't really give you a reason happens, but I can offer you some options to work around him.

    Open the item in Adobe Media Encoder and export it as a WAV file. See if the Audio is finished. If so, put that in first and make a subelement with the original video file.

    Again, NO idea why this might happen, but rather that why worry... Let's see if we can get your finished project.

    Good luck!

  • Adobe Premiere Pro CS6 funcionar dejo

    Hola, I hope someone can help me. MI first Pro CS6 without is abre desde hace unos dias, nor ingresar desde el icono en mi tratando barra tasks or open directly los proyectos tratando. El message are Adobe Premiere Pro CS6 funcionar dejo, eso is, me comenta una respond TR buscara Windows are y no me ha notificado nada. Are yo eliminate restore el programa, plots of Windows y nvidia, restore previo a las plots, problems of compatibility solucionador sistema y nada works. Lo mas reciente than I made previo a este problema con Adobe fue fornuis tarjeta grafica, ago that estaba tiendo problems of "pantalla azul" (watchdog) por no tener ultima version (eso are to various).

    Los datos mi equipo:

    P55 - A Satellite Toshiba laptop

    Intel Core i7-4700MQ CPU @ 2.40 GHz

    8 GB RAM

    8.1 Windows 64-bit x 64

    NVIDIA GeForce GT M 740 (version 362,00)

    Please, if someone can help me, is lo agradecere muchisimo.

    Hi Ingridt,

    Please see if there is an update available for video drivers:

    Drivers - Download NVIDIA drivers

    Check the logs of events from the Windows Event Viewer.

    Open event - Windows Help Viewer

    What are the information in event logs? (Event Viewer) - Windows help

    Thank you

    Ilyes Singh

  • Adobe Premiere Pro CS6 has stopped working

    Please, I need help. My software does not work for a few days. I tried to uninstall and install Adobe Premiere Pro CS6, windows and updates from nvidia, System Restore, resolve compatibility issues, nothing works

    The Windows message do not specify the problem. I can't open my files or adobe first

    My laptop:

    P55 - A Satellite Toshiba

    Intel Core i7-4700MQ CPU @ 2.40 GHz

    8 GB RAM

    8.1 Windows 64-bit x 64

    NVIDIA GeForce GT M 740 (version 362,00)

    I don't know what to do

    Hi Ingridt,

    Please see if there is an update available for video drivers:

    Drivers - Download NVIDIA drivers

    Check the logs of events from the Windows Event Viewer.

    Open event - Windows Help Viewer

    What are the information in event logs? (Event Viewer) - Windows help

    Thank you

    Ilyes Singh

  • How to get Adobe Premiere Pro cs6

    How to get adobe Premiere Pro cs6

    Hi Millind,

    You can download CS6 applications from the link below:

    Download Creative Suite 6 applications

    Kind regards

    Navdeep Pandey

  • How to add video effects to images in the timeline in Adobe Premiere Pro CS6?

    Hello

    Can anyone help me please with the following? I use Adobe Premiere Pro CS6, and I have a sequence of images which I imported it in video editing. I want to apply the effect 'Chained' to all the images, but I'm not able to add the effect to all images at once? I can do one at a time without problem, but it is of course very time consuming when it comes to the thousands of images.

    I've tried highlighting all and CTRL + C, CTRL + V with no luck. Any help would be appreciated, thank you very much.

    Before putting pictures on the timeline, use "Automate to sequence" with the cross dissolve as the default transition. Cross dissolve is not an effect, but a transition.

Maybe you are looking for

  • When I open a new tab, it opens to the home page. How to go to page newtab without defining page newtab as my homepage?

    I can't find anything under Tools > options for helping me change my tabs. The "tabs" section has only a few boxes. Where can I configure what a new tab opens up to?

  • 9.2.1 the file size of update of

    While the media reported the 9.2.1 update as being a simple 42 MB - so I'm puzzled as to why iTunes downloads the update and telling me it's 2.1gig?  It feels a little like Apple really fail on this front, 2.1gig seems that it must be the complete op

  • MS supported for Windows 7?

    Any ideas when NEITHER will come out with a version of Measurement Studio that supports Windows 7? I tried to create a simple form with a gauge on the latest version of Measurement Studio, and it runs great on XP/Vista but does not immediately work o

  • XControl did not data

    I created the Xcontrol for the property of the graph. I just want to test. I created vi with two Xcontrol (control of one of them, is second indicator). I changed some controls of Xcontrol. When I press the OK"" button. In 'OK' event UI wired Xcontro

  • browser continues to stop

    whenever I try to go on starstable.com my browser stops responding and I get this message... Signature of the problem: Problem event name: BEX Application name: chrome.exe Application version: 26.0.1410.43 Application timestamp: 514b6edc Fault Module