Adobe Reader 9 msvcrt80.dll error

Problems with thinapp adobe reader 9.  Download the standard version with no air flow.  has ran the installation program extracts the installation files.  On own VM Workstation with XP SP2 with vmtools and all patches installed installed.  Capture of network drive Ran.  Installed, ran after capture.  On a clean machine with nothing installed when I run the thinapp I get this error. "Cannot create the process default activation context".   The trace file below shows

        • Any errors detected-

000746 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.VC80.CRT.DLL" flags = 2 - & gt; 0 (failed)

000773 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.VC80.CRT\Microsoft.VC80.CRT.DLL" flags = 2 - & gt; 0 (failed)

000800 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.VC80.CRT\Microsoft.VC80.CRT.DLL" flags = 2 - & gt; 0 (failed)

000964 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

000991 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.Windows.Common-Controls\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

001018 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\en-US\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

001045 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\en-US\Microsoft.Windows.Common-Controls\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

001331 00000ab0 00000e74 MSCTF.dll: 7472519a & lt; - kernel32.dll:7c8024a7 ReleaseMutex - & gt; int = 0 h (HANDLE hMutex = 54 h) * GetLastError() returns 288 = 0 x 120 : trying to release the mutex not owned only not to the appellant.

002046 00000ab0 00000e74 MSCTF.dll: 7472245b & lt; - kernel32.dll:7c80e93f CreateMutexA + - & gt; = F4h (lpMutexAttributes =0 h & lt; null pointer & gt; & lt; bad ptr & gt;) BOOL bInitialOwner = 0 h, LPCSTR lpName = * 12DBE8h - & gt; "MSCTF. Shared.MUTEX.EHN') * GetLastError() returns 183 = 0xb7 : cannot create a file when that file already exists.

002476 00000000 00000e74 CoCreateInstanceEx rclsid is {00000000-0000-0000-0000-000000000000}. (no such class) - & gt; 800401f0h [not]

003790 00000ab0 00000e74? : 0 113189e & lt; -kernel32.dll:7c80ada0 GetProcAddress + - & gt; =0 h & lt; null pointer & gt; & lt; bad ptr & gt; (HMODULE hModule = 7c800000h, struct {LPCSTR lpProcName = * 1136190 h - & gt;}) (' "FlsAlloc") * GetLastError() returns 127 = 0x7f : the specified procedure could not be found.

003818 00000ab0 00000e74? : 0 1131c 23 & lt; -kernel32.dll:7c810e51 GetFileType + - & gt; unsigned long = 0 h (HANDLE hFile = 0 h) * GetLastError() returns 6 = 0 x 6 : the handle is invalid.

003865 00000ab0 00000e74 MSCTF.dll: 7473002d & lt;-USER32.dll: 7e41f85b CallNextHookEx + - & gt; long = 0 h (perfect HHOOK = d052fh, int nCode = 0 h, WPARAM wParam = A0h, LPARAM lParam = 12E144h) * GetLastError() returns 6 = 0 x 6 : the handle is invalid.

004332 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.VC80.CRT.DLL" flags = 2 - & gt; 0 (failed)

004362 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.VC80.CRT\Microsoft.VC80.CRT.DLL" flags = 2 - & gt; 0 (failed)

004390 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.VC80.CRT\Microsoft.VC80.CRT.DLL" flags = 2 - & gt; 0 (failed)

004533 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

004561 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\Microsoft.Windows.Common-Controls\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

004589 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\en-US\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

004617 00000000 00000e74 LoadLibraryExW "C:\Program Adobe 9.0\Reader\en-US\Microsoft.Windows.Common-Controls\Microsoft.Windows.Common-Controls.DLL" flags = 2 - & gt; 0 (failed)

004654 00000000 00000e74 cannot create the activation context of isolationaware for module Adobe C:\Program 9.0\Reader\AcroRd32.exe

004946 00000000 00000e74 cannot load the library MSVCP80.dll which is implicitly loaded by Adobe C:\Program 9.0\Reader\AcroRd32.exe, err = 126

006260 00000ab0 00000e74 MSCTF.dll: 74724eb3 & lt;-USER32.dll: 7e41f21e UnhookWindowsHookEx - & gt; int = 0 h (perfect HHOOK = 15104cfh) * GetLastError() returns 1404 = 0x57c : Invalid hook handle.

I used thinapp 4.0.1 to capture.  It supports winSxS so don't know why this is happening?  Any ideas would be great!

The problem is the VMTools you had installed on your machine to capture. When you install VMTools, which also installs the runtime MSVCRT80. Since it is already on the machine, the installation of Adobe Reader program will not need to install it, which in turn means that setupcapture does not know that Adobe Reader needs the runtime.

Capture again on a virtual computer that does not have the tools installed, and the problem should go away.

Tags: VMware

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