After Effects CS4 is no longer loading after installing Office 08

During the Christmas break, I installed Office 08 and her sewing to have mucked something upward in CS4, After effects because it won't load, the program starts to load libraries and all that stuff of the splash screen and crashes when loading the user interface

After effects brought long before I installed office 08. Anyone know what's happened and how to fix it? The strange thing is, it works on a couple of Mac, but the majority of the lab is having this problem.

I tried a lot of things:

-Completely uninstalled office 08 and preferences
-CS4 to uninstall and manually delete all the files preference
-Locate the font files and compare fonts with that of a working mac
-Create a new login
-Update for After effects 9.0.2

After spending hours and hours and hours, in doing so, I had no chance to resolve the issue. Help will be greatly appreciated... I backup all the data and re - install Leopard next week if nobody knows how to solve this problem.

Here is a part of the error message that I have reported to adobe and they have not had a response

Process: After Effects [139]

Path: / Applications/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/After effects

ID: com.adobe.AfterEffects

Version: 9.0 (9.0)

Code type: X 86 (native)

Parent process: launchd [93]

Interval since last report: the 204 s

Crashes since last report: 1

Per-App interval since last report: 148 s

Per-App crashes since last report: 1

Time/date: 2010-03-17 11:13:10.239 + 1100

OS version: Mac OS X 10.5.8 (9L31a)

Report Version: 6

Anonymous UUID: 93AB0F34-3CF9-41AE-A9E5-21738DB3269F

Exception type: EXC_BAD_ACCESS (SIGABRT)

Exception codes: KERN_PROTECTION_FAILURE at 0 x 0000000000000008

Crashed thread: 0

Thread 0 crashed:

0 libSystem.B.dylib + 10 __kill 0x91ccce42

1 libSystem.B.dylib 0x91d3f23a stimulus + 26

2 libSystem.B.dylib + 73 demolition 0x91d4b679

3 U.dylib 0x029a529f U_LoadFrameworkBundle + 671

4 libSystem.B.dylib + 43 _sigtramp 0x91ccb2bb

5 com.macromedia.FLVExporter 0x2ba2ded5 FLVCore::Initialize(__CFBundle*) + 657

6 com.macromedia.FLVExporter 0x2ba45c32 FLVExporter::FLVExporter(ComponentInstanceRecord*) + 130

7 com.macromedia.FLVExporter 0x2ba46005 FLVExportOpen + 37

8 com.macromedia.FLVExporter 0x2ba468ca FLVExportComponentDispatch + 130

9... ple. CoreServices.CarbonCore + 29 CallComponentDispatch 0x957b2935

10... ple. CoreServices.CarbonCore + 43 CallComponentOpen 0x957b2915

11... ple. CoreServices.CarbonCore + 449 OpenAComponent 0x957b0fb1

12... ple. CoreServices.CarbonCore 0x957b0dea OpenComponent + 24

13... dobe. AfterEffects.framework 0x00fe574c FEE_GetMotionTrackCmdAttrs (bool, long, long, bool, char *, bool *) + 512746

14... dobe. AfterEffects.framework 0x00fe58fb FEE_GetMotionTrackCmdAttrs (bool, long, long, bool, char *, bool *) + 513177

15... dobe. AfterEffects.framework 0x00fe7d5c FEE_GetMotionTrackCmdAttrs (bool, long, long, bool, char *, bool *) + 522490

16... dobe. AfterEffects.framework 0x00ce44db CEggApp::IEggApp (bool, bool, boost::function0 < < boost::function_base > > sub, std::allocator) + 17347

17... dobe. AfterEffects.framework 0x00ce7e4d CEggApp::CEggApp (bool, bool, boost::function0 < < boost::function_base > > sub, std::allocator, long) + 919

18... dobe. AfterEffects.framework 0x00ceb825 egg: dvainit::DVAConsoleEnabled() + 1809

19... dobe. AfterEffects.framework 0x00cebc37 EggMain (bool, bool, bool, bool, bool, char *, bool, long) + 97

20 com.adobe.AfterEffects main 0x00005bc6 + 1574

21 com.adobe.AfterEffects 0x00004f62 _start + 216

22 com.adobe.AfterEffects 0x00004e89 start + 41

Thread 1:

0 libSystem.B.dylib 0x91c8f9c6 kevent + 10

1 libSystem.B.dylib 0x91c90155 _pthread_start + 321

2 libSystem.B.dylib 0x91c90012 thread_start + 34

Thread 2:

0 libSystem.B.dylib + 10 semaphore_wait_signal_trap 0x91c5f2ce

1 libSystem.B.dylib 0x91c912c6 _pthread_cond_wait + 1267

2 libSystem.B.dylib 0x91cd6539 pthread_cond_wait + 48

3 com.adobe.amt.services 0x1f44e294 AMTConditionLock::LockWhenCondition (int.) + 52

4 com.adobe.amt.services 0x1f448bfa _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 130

5 com.adobe.amt.services 0x1f44e379 AMTThread::Worker(void*) + 29

6 libSystem.B.dylib 0x91c90155 _pthread_start + 321

7 libSystem.B.dylib 0x91c90012 thread_start + 34

The failure appears to be in the FLV QuickTime component, which is a FLV to QuickTime as Adobe Flash exporter (or older versions of Macromedia) installs in your [home folder] / Library/QuickTime.  After Effects loads such matter which component that QuickTime is available (they appear in the file > export menu).

First of all, try to remove the com.macromedia.FLVExporter in your folder [user name] / Library/Preferences, if it is present.  Otherwise, remove the FLV QuickTime component, I described above.

It is also theoretically possible that the failure is to the next component in the folder of QuickTime, not the FLV component components.  You might could just remove all of the contents of this file and see what happens.

-= TimK

-After Effects QE =

Tags: After Effects

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