After logon, screen goes blank and only cursor appears, and then screen goes back to normal

Hello..

IM sharir of Malaysia...

I am currently running windows vista Home premium sp2... with processor Intel (r) Core (TM) 2 Duo CPU P7450 @2. 13 GHz... 4.00 GB of RAM... my system is 32 bit OS type...

My problem is when im turn on my computer laptop everything seems fine but the problem is that after I log on my screen vacuum become and only my cursor appear... after 1 minute of waiting my windows reappear as usual... only this problem occurs whenever I connect... so what should I do... ?

In addition, I have scan my computer with Kaspersky Internet Security 2011...

Hello aqua9teen1,

Go to control panel, click Action Center. See if there are errors listed there. You may need to expand to see all questions.

Then I'd suggest that you update your video drivers. If you have a computer that you purchased in a retail store, then you can go to the computer manufacturer and see if they have updated drivers. Or you can also go to the manufacturer of the adapter driver updates and videos.

Please answer back with an update.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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