After the update to CC 2015 I'm suddenly return to the trial versions?
I ran into the more common problem again. Clicked on update until 2015 for CC. I bought the full version in January 2015. I've updated before, had problems, solved this problem by deleting files in the hosts file. No problem. But alas... I'm back with the same problem. Hosts file is empty now, so I can not delete all the files. Signed in and out. Tried to disable THE CS6. Cannot sign in because he needs a license code (which I can't find right now). I was on a chat with an employee, but suffered a power cut and lost my internet for a bit. Does not fit with the person of the cat. In fact, I forgot how I finally found someone to talk to anyway.
Help!
The steps you suggested in your link have already been taken after a previous update leading to the same problem. Delete the host file then helped. On this second case, the host file was already empty, so I had to look no further. This time, a chat session (see below) with the Adobe support solved the problem...
- Sign out of the creative cloud and then close all Adobe applications.
- Go into the spotlight on the upper-right of the desktop and type Activity Monitor here to, find and open the activity monitor, put an end to the entire process of Adobe, including the "Creative cloud', 'Coresync', 'AAMUpdates', 'Broker IPC", 'Adobe CEF Helper', "Adobe crash deamon" if it.
- To complete the process, just select the process one by one and then click on the cross mark on the top left of the window of the activity monitor, and then select Quit or Force quit.
- Open the Finder.
- Type ~/library y and press ENTER. Make sure to include the "~" sign.
- Go to Application Support/Adobe/OOBE and trash the file opm.db.
- Now, launch the creative Cloud desktop application and sign in with your Adobe ID and password.
- Go to Applications and open the folder Adobe Creative Cloud.
- Start it from there.
Tags: Adobe
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If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue. Then get any drivers\software update for the device.
Step 2: Follow the steps mentioned in the articles below which deals with a similar question
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http://support.Microsoft.com/kb/945658/
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Ajay K
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Visit our Microsoft answers feedback Forum and let us know what you think.
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