All new iMac 5K random restarts

Similar Questions

• All new iMac 5K dies after a month

  My latest iMac was a mid-2006 iMac Intel Duo2 which lasted 9 years. After a lot of contemplation on a template, I recently replaced by top-shelf configuration to a new iMac 27 "5K i7 4.0 GHz with 512 GB SSD and 16 GB of RAM. I bought this about a month ago. I had a single instance of the iMac to sleep but does not wake, who magically fixed itself. Yesterday, I saw my iMac fade to sleep, you press the USB keyboard. Nothing. I tried all kinds of technical support and hardware/power resets. Nothing. The unit is covered by the warranty and the long-term care plan, but the end result is out-of-commission the days with a repair. What happens here? Does anyone else have this problem? I'm not expecting one of the products the most expensive Apple have unexpectedly die. I know that Apple will fix and make it right, but what kind of remedies customer service I have here? I couldn't even find a mechanism to express my complaint and my sense of frustration. What can I do to make me feel like Apple recognizes the stress and inconvenience of this?

  I feel your pain. Around 2005, I bought a new laptop Mac that was almost dead on arrival. He was here Saturday night not the time to get back to the store and no chance to do anything until Monday afternoon. But this experience, like yours, is the case of 1%. In my work I have put in place and set up thousands of Mac computers and a very small percentage have been DOA or have died in the first weeks of the property. It happens. Make an appointment with a Mac Genius or find an authorized service center and take the computer for repair.

  Your computer has a 1 year warranty, and the fact that you bought AppleCare shows that you understand the risks of buying expensive electronic equipment.

  < edited by hosts >

• My new Imac 27 inch restarts on its own.

  My brand new 27-inch Imac 3000-buck restarts on its own. I'm under EL CAPITAN - sorry; my profile says Mavericks. Will change now.

  An article said that Spotlight is the culprit.

  In addition, two times I woke up to find my computer had just closed. When I restarted, I got an error message that it had cut because it encountered an error.

  What gives?

  Contact Apple if you are not happy and see what they say (I hope that you have also purchased Applecare) If you are in the period return simply send it back and get another, no point in wasting time when you can return it.

• All new iMac, using the flash 10.1 player - DOES NOT WORK!

  Hello

  I think I have a similar problem with the thread below:

  http://forums.Adobe.com/thread/780768?TSTART=0

  Just bought my iMac, the old day 1, Core i3 so probably 64-bit, however already switched to 32-bit safari.

  Installer downloaded FP 10.1 for Mac 10.6.x, installed, does not work:

  • When visiting sites that require Flash player, makes me "download flash player.
  • When you visit Adobe trouble shoot site, where it shows the version of the flash game, it displays 'content on this page requires a newer version of Adobe Flash Player.
  • I.e.HD/library/internet plug-ins/flash player Uninstaller works can be deleted by the uninstaller

  What is a similar case with PC users? If Yes, could someone from Adobe please provide a solution as soon as POSSIBLE?

  Thank you.

  Hi, well do not have the Shockwave Flash Plugin is the problem and I think that's the problem with Ron too. The Flash Player files can be installed, but the plugin is missing. Why it is that I don't know, it is installed with the installation of the PS program.

  I asked Ron to test also. When you have tested, there a link or a message after you informing him that he was missing the plugin click on Install, it?

  If Yes, go back and click on it.

  Give me a few minutes looking for a couple of files that I have on Mac. We used to have a person who helped on the thread of Mac, but is no longer so I try :-)

  Have you installed the direct link or through the Troubleshooting Guide? It makes no difference.

  With the PC, in tools, Manage addons a list of addons etc are here. Is there something like that with the Mac?

  Thank you

  eidnolb

• How to optimize a new iMac for After Effects

  I bought the most tricked out available, with 32 GB of ram, a graphics card updated, all new iMac everything.

  But export my project out of After Effects takes so much time on my new iMac, as it did on my macbook 2011 - about 6 hours.

  I know how to handle my export settings, so maybe I just need to change my computer's system settings to work better with After Effects.

  Mac had no advice and showed me Adobe, so I'm here.

  Any advice?

  Learn more about optimizing your system for AE and follow these guidelines, allocate multiples of 4 GB of ram for your process. At the very least keep the ram allocated in multiples of 2 GB. If you use the rendering of the MP, then make sure that the total number of processors equals the total number of processors. It is easy to end up with 0 actually used processors if you allocate too much ram to a core. If you use traced rendered section make sure that you have configured correctly and that you have a NVIDIA GPU correctly configured and installed the latest drivers, CUDA. You must check the box "use maps not taken in charge" in your preferences for rendering raytraced using CUDA is is no longer developed by Adobe. If you do not have or have not properly configured your NVIDIA card, then DO NOT install Cuda drivers.

  Last point, note that all projects will work with MP because not all plugins and codecs are aware of MP well. Also, do not have your FAT disk cache. He has no sense cluttering up your available disk space and you strip total system bandwidth with a large number of redundant or unnecessary reading write cycles.

• iMac (retina 5K, 27 inches, end of 2015) randomly restarts without errors

  My iMac has been randomly restart itself (about once per day) when it is idle.  Everyone knows the same problem?  I found a YouTube video and that's exactly what happened to my iMac: https://www.youtube.com/watch?v=ka7lUIeiH5E

  I attended once - the computer was in (not sleeping) with the screen off, nothing CPU/GPU intensive market.  I suddenly heard a chime and saw that the computer restarted itself.  I logged.  There is no window pop up.  I launched the Console and did not see anything unusual before the reboot.

  More information:

  1. The computer is idle when restart occurs.  Nothing on the computer indicates overheating.  Display is off (for inactivity) and fan is quiet.
  2. There is no trace of the software stop, panic the kernel or crash.  System log shows the normal activities, and then a sudden entry BOOT_TIME, as if someone pulls the power cord.
  3. It is not a failure, because the computer must be turned off if this is really a power failure.  "Start automatically after a power failure" is not checked.
  4. It started happening after I came back from a trip and upgraded my iMac to the latest Mac OS X five days ago.  This computer was purchased in October and I had never seen anything like this until a few days ago.

  Comments on the YouTube video suggests a total prosthesis, but I hesitate to do so if it turns out to be a software/firmware problem that can be fixed. -The computer is heavy and the closest Apple Store is not very close, not to mention the efforts of backup/restore.

  Thank you

  Seems to be a problem with 10.11.4. No doubt you did not have this problem before installing 10.11.4

  Further discussion on this issue here: 5 k iMac restarts on its own after you install 10.11.4 unexpected restart

  I think it is highly unlikely that it is material, as all signs point to a software problem (no problems before the update to 10.11.4 and everyone does the same behavior (unexpected random reboots) and the error code ('previous stop cause - 128' - which nobody seems to know what that means exactly) after updating to 10.11.4.) In any event, hardware problems usually come right out go the box or after tinker you with the machine somehow like the installation of ram, add devices, etc. and later, you start to experience unexpected behavior. None of this seems to happen with this issue.

• Why did all of my files migrate to my new iMac using Time Machine?

  I recently bought a new iMac and used Time Machine to transfer my data from my Macbook.  Why not a not transfer files of Pages, Numbers and Keynote?  Why all three have a? on the dock?

  Files transferred without doubt, but the Dock shortcuts are not connected to them.

  Try to remove these shortcuts from the Dock and replace them with news from your Applications folder.

• I've upgraded to a newer version of iTunes.  When I opened the new iTunes, all of these songs randomly appeared in my iTunes playlist!  I have NO idea where they came from.  Why they are on my computer, and how to remove them from my iTunes?

  I've upgraded to a newer version of iTunes.  When I opened the new iTunes, all of these songs randomly appeared in my iTunes playlist!  I have NO idea where they came from.  Why they are on my computer, and how to remove them from my iTunes?

  I think iTunes might be showing your iCloud music purchases. Go to the menu bar, and unselect display-> show iCloud music purchases.

• I just started using my new iMac 27 "and in Mail, I can't find the setting to display a column that shows the number of emails in each folder.  Mavericks, I had this column.  I have checked all the menus and preferences and search online.

  I just started using my new iMac 27 "and in Mail, I can't find the setting to display a column that shows the number of emails in each folder.  Mavericks, I had this column.  I have checked all the menus and preferences and search online.

  Click the triangle next to the Inbox to view the Inbox for each account. Then select the desired mailbox and the information will be displayed in the upper part.

  You are entitled to 90 days telephone support from Apple. Try to contact them.

  Apple Support contact

  Apple Support by email or chat

  Contact Apple Support - phone

• Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Start the OS X App Store, then click on the item toolbar updates. V5.6.1 pages should be available, and this will open documents Pages ' 09, ' 08 and ' 06. In messages to this community, you should always share what version specific pages and OS X that you are currently using.

• How can I move my iTunes library all the purchased music and pre-recorded of my Macbook pro (OS 10.11.1) to a new iMAC CD

  just got a new iMac and want to transfer all the Macbook pro iTunes libraries. The two running OS X 10.11.1

  Also would like to transfer 10 GB of photo library

  any suggestions about the best way to do it?

  have the ethernet cable, if it is useful

  Mylène - a bit of a numpty on this subject!

  Thank you very much!

  Move your content to a new Mac - Apple Support

• I need to install HP 5180 on my new iMac all-in-one. My old pc has Windows

  I need to install my printer HP 5180 all-in-one for my new imac.  My old pc used windows

  Hello

  Follow the steps below to install the pritner on your new Mac, there is no need to download all the HP drivers, those who will be obtained from Apple automatically:

  http://support.HP.com/us-en/document/c03378792

• I am trying to download CS2 to a new IMAC (no access to the old) I was on the download page and have all the instructions, but not able to actually download?

  I am trying to download CS2 to a new IMAC (no access to the old) I was on the download page and have all the instructions, but can't see a way to actually download?

  See the following...

  CS2: Error: unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  https://helpx.Adobe.com/Creative-Suite/KB/CS2-product-downloads.html

• How can I download and reinstall Adobe Photoshop elements 11?  I have a new iMac and all other software converted except Photoshop...

  I bought a new iMac Retna display and converted on my other software from my old iMac.  Most of all applications properly converted, however Adobe Photoshop elements 11 has just launched with an error indicating that we need to reinstall the application.  We have the original serial number but can't find a copy of 11 items on the Adobe site to download and reinstall.  Also, we don't find any contact information for same Adobe support if the messages in the forum of State we need to contact adobe customer service to resolve this problem.

  Please advise...

  Thank you

  Try this link:

  Products download Photoshop Elements | 10, 11, 12, 13>

• If I buy a new iMac APPLE will transfer all my data from old iMac?

  I have a 2009 Imac 27 inch 3.06 Ghz

  If I want a new iMac, apple transfer my content for me?  Also, I want to recycle the old one for a gift card.  How can I get the gift card first to use on the new iMac and get data transfer?

  Thank you

  Maureen

  If you have a new machine and you just want to install software or backups, you can do it on the Apple Store. The process can last a few minutes.

  Or you could request assistance phone Apple help once you get your machine. (It's one of your benefits as a new Mac owner.) Or ask one of the people on this forum for further assistance - without having to drive to your Apple Store with a big iMac.

  You have a backup? That you install?