All the tools of Management\Administrator has disappeared - restore disabled, no run command, msconfig, etc..

My daughter has run an .exe file on her netbook and has been infected. The antivirus (MS Essentials) got off, restore power off, msconfig and the management of all tools would appear on the screen and then disappear. Online scanners didn't work, even if it was said he had a virus: the great W32/CEP.worm! ini.  I have restored from the partition hidden (from Acer erecovery) and have been updated to the new facility. I installed and run AVAST a couple of times during this process-OK. All of a sudden, I noticed the command RUN is missing from the start menu, and he withdrew some advanced options. Still once the restore has been turned off and all management tools only Flash on the screen before disappearing. I just ran AVAST on 'more sensitive' settings, and he comes clean.

I lose these tools because of one of the many updates or could a virus has infected the erecovery partition (Avast does not see this partition)? Thanks for your informed reply.

Michael

Michael,
According to the recovery option, it is possible that the virus was not completely removed.  I suggest that you restore the system and use the option that formats the hard disk before starting the installation.  Once it is in place and I executed would then put a few antivirus programs on a disk or a USB stick and then run them before getting online.  Then once you get online just updated windows update and drivers of material and then scan your system.  Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

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