Any support of 7 elements?
I tried to install my copy of valid items on my new computer after the former crashed. Apparently, my serial number is not valid. After 20 minutes of research, I managed to find the Adobe employee who would be 'chat' with me. She sent me to the forum where I found a number of people with similar problems, and Adobe has done nothing to solve one of our concerns. Any help anyone has would be appreciated.
Elements has nothing to do with CS2, so if you have not purchased a license from CS2 then provided John links do not apply to you, and they apply to the items either.
Adobe does not support of 7 elements. You have not specified what it is, Photoshop Elements or Premiere Elements (or both). If you encounter a problem with your serial number, then you must make sure that you install the version that matches the serial number.
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
Error failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html
To locate the serial number:
----------------------------
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Tags: Adobe
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Cannot download photoshop elements or get any support
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Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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johnf52 wrote:
A few thumbnails appear greyed out with an icon of a sheet of paper with a crack in it, I can not open in elements, even if I see the same file in any other program. These files were all already edited, resized etc. most at 600 dpi for printing and are quite big (5-20 MB). In addition, most file names are greater than 40 places, I crossed a line?
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