Apple music app crashing on iOS 9.3.2

Apple music constantly crashing on my iPhone 5 c running iOS 9.3.2. What can I do so that it doesn't crash more?

Hello there kidflash266,

Sounds like you are unable to use your music app because it keeps closing in on you untimely. I would start by exit music:

Force an app to close the iOS

1. press the Home button twice quickly. You will see small glimpses of your applications recently used.
2. slide to the left to find the application you want to close.
3. push upward on the overview of the application to close.

When you have done this restarts the phone and test the question again:

iOS: switch off and on (restart) and reset

If the problem persists, I would next turn off Apple music and see if the problem persists after that:

Go to settings > music...

  • Show Apple music: Apple music members can show or hide the music content from Apple. To hide for you and new buttons, turn off show Apple music.

From: settings music

If it works, then turn it show Apple music and test the question once again to ensure that it continues to work.  It may very well be the case that Apple music data should be refreshed.

If the problem still persists and you have iCloud library enabled, then then I would say turn off this feature as well and new test. Please note that doing so will remove content music Apple you downloaded or added to your library from your phone. Don't worry the music will remain in your 'My Music' when you reactivate iCloud music library, but you will need to register for listening offline:

Go to settings > music...

  • iCloud music library: With this option, all content on Apple's music are removed iPhone. Music that you bought or synchronized and remains music identified by iTunes game that you added to play offline.

From: settings music

Then leave the music app once more, and restart again once I have described above and test its operation with this disabled. If it works, then re-enable iCloud library and test again.

If you do not use iCloud library, try to remove and re - sync the music data from your phone that came from your iTunes library.

1 uncheck the checkbox in iTunes as described in step 3 in the following article:

12 iTunes for Mac: iPod, iPhone, or iPad sync

2. click on apply in the lower right. This will remove the songs from your phone.

3. restart the phone using the article I posted above.

4 go back and put the check mark in the check box in step 3 in the same article in step 1. This copierait your music to your phone with the same selections that you had before.

12 iTunes for Mac: iPod, iPhone, or iPad sync

5. test the music again.

Thank you for using communities of Apple Support, beware!

Tags: Apple Music

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