Aspire freezes V5 - 573G instead of sleep (irregularly, not everytimes)

Given that my old Windows 8.1 installation had some registry problems, I did a new install of Widnows 10 (company).

After reinstalling my computer barely go to sleep - about half of all time when I close the lid of the laptop the LED "bulb" will not turn off, the keyboard lights stay on and the computer stops responding. The only way to make it work again is to hold the power switch for a long time and again. If I leave the computer and the system of power decides to let him sleep, it freezes all the time. Hibernate works without no toruble.

Reliability Monitor shows two "lines error" every day that this is happening:

  • System windows has not been terminated ina good way (I translate this Czech form, the English version may be different) with description "previous system endpoint was unexpected.
  • The ShellExperienceHost.exe has stopped responding and is completed (approx. 3 minutes after each start up)

Since I expect it's a driver problem, I tried

  • Windows 10 drivers native
  • Drivers Acer site
  • and also last manufacturer driver sfor graphics Intel, Nvidia graphics and Realtek Gigabit NIC

None of them helped.

Any advice for me?

Problem solved I foud this thread at Microsoft and the response of the TwoBeJeepin seems to work. This is a new version of the Intel Management Engine Interface driver that causes all the trouble.

I followed the advice, used the HP 9.5 driver instead of 11 Intel: http://support.hp.com/us-en/document/c03383935#AbT1 and the round is played, the computer is still asleep.

Tags: Acer Software

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