Automated Webinar reminders an hour before the event

Hello

We do not use the typical WebEx or Adobe Acrobat Connect Pro for our Webinars so I need some suggestions on the establishment of an automated reminder email out an hour before the event. I tried several ways to set up in rural areas, but I'm stumped. The requirements and conditions that I have are:

  • The time change event and there is no reason to set
  • Guests can attend more than once these events and can be filed for several events at the same time
  • We can use custom Contact fields to accommodate data and imported it via CSV, or the same information is available in the maps of data/object custom
  • Registration information is not submitted by Eloqua, it is entered into our system and sync'd with Eloqua
  • We would like to do this so it is set and forget

The challenge I have is that I am not being able to constantly evaluate the same people within Eloqua and time of the communication. Do I need to use programs for this? We have no experience with programs yet so if there is the guide who can guide me through this it would be great, thanks!

Gary

The best way to proceed would be in the program generator, you can configure a feeder that evaluated permanently and allow members to reinstate the program several times. I don't think there is a guide that would walk you by it, but your basic program flow would look like this:

Step 1) no passthrough-action stage, with a charger. Your criteria for fattening would be like "Contacts where the value 'Webinar time field' is in the next 2 hours. This feeder constantly evaluates.

Step 2) waiting stage for 30 minutes, in order to take account of the delays in the program generator, so that you get as close as 1 hour before the event possible.

Step 3) send your message using the package step send.

You can then make any desired treatment, or remove contacts from the program right here.

You can do more complicated if you want, but using field blends in the email to fill out all the info of the webinar, it's pretty "set it and forget it".

He is also a very good documentation on available on central client program generator, and I think that here on Topliners as well under the button at the top right, the Product Documentation by searching.

Tags: Marketers

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