BIOS password needs reset

Hi all

I need help because I can not remove the BIOS password. I forgot it. I contacted HP Customer Service and received the email from HP that contains the MSC file.

I took the following measures in the e-mail

Please follow these steps to clear the BIOS password:

Save the attached file in this e-mail on USB than SMC. BIN and insert into the system (or save the file to the root of drive d: HP_TOOLS)
-Press 'Key + arrow UP key + arrow down key Windows' all keys at the same time and turn on the system
-Release all keys and press F10 at HP logo to go to F10 setup for "Reset BIOS to factory default security"

Please make sure that the USB is formatted in FAT 32

Is that what I'm doing wrong. I'm also not sure of the date and time in the BIOS, it is anyway to check it without the password.

Thanks for the help in advance

Keita.

Only 2 options.

Contact HP.

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html?JumpID=reg_r1002_usen_c-001_title_r0003

Or replace the BIOS chip.

http://www.eBay.com/ITM/HP-EliteBook-950-840-755-745-725-revolve-810-G1-G2-new-BIOS-chip-no-password-/291251380919?PT=US_Motherboard_Components&hash=item43cfef62b7

REO

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damages that may occur to your system using these services. Please be aware that you do so at your own risk.

Tags: Notebooks

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