BlackBerry Blackberry Curve Smartphones - synchronization between the device and Outlook issues

Email I delete in Outlook is not removed on my blackberry, and the same is true in reverse.  I have the right settings on my blackberry as well as in the account of my blackberry.  And I begin to believe that it originates with my Office Manager, as I can't check the box "Reconcile messages" "under the heading"Synchronize"in the Desktop Manager.  Accordingly, I am only able to sync my calendar, contacts, tasks, and memos.  I tried everything and spent a few hours on the phone with Verizon Tech only to be disconnected.  Help, please!

  • When you remove Outlook (Shift-Delete), it seems that the delete is propagated to your Blackberry, but it takes more than an hour.
  • When you delete on your Blackberry (Del), the deletion is propagated to your Outlook only if you said in the options.

The messages app > Options > Email reconciliation > remove on > Mailbox & Handheld

Tags: BlackBerry Smartphones

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