BlackBerry Passport link connecting not

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• BlackBerry Passport wifi connection problem after password change

  I changed the password on a Wi - Fi device and since then could not connect my passport to this access point. Have you tried the wps process also without success.

  Thought maybe I could delete the old profile registered, restart and after finding the unit once again, perhaps that would accept the new password.

  I don't see how to remove the original profile.  When trying to update the password, get a message that the profile cannot be added.

  Click on the link below to delete the backup Wifi network on your Passport.

  http://help.BlackBerry.com/en/BlackBerry-Passport-series/current/help/mes1334606818545.html

  Good luck!

• BlackBerry Passport cannot connect to Passport

  So yesterday, I released my passport to be greeted by the message "warning that you have entered an incorrect password 5 times. blah blah ". When I try to enter my password, which I am sure is correct, that nothing is happening. I can enter 50 times and nothing changes, it remains my case 6. I tried to reset the password using Blackberry Protect, but is not able to access my phone. It is said that it will send the command once my phone is connected to the network, but I received calls and texts all day. I plugged into my computer and updated the software, still no luck.

  This happened once before however BB Protect has solved the problem. Any help would be greatly appreciated, I really need access to my phone.

  Hello, after the 5th attempt should be asked to type the word BLACKBERRY... This then allows you to move forward, isn't it not say that after the 5th attempt?

• BlackBerry software link does not work very well on Mac OS

  Hey,.

  I must say, there are two issues I have with BB and Mac OS X lion of mountain connection.

  (1) if I start the software it says there's an update available, but when I click it nothing happens (not download)

  (2) I can't connect to my ID BB BB link...

  then I tried it on a windows pc and everything worked.

  Is it just me or is this a general problem?

  THX!

  Hey Z10_owner,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  I get an error when you try to sign in with your ID BlackBerry or download the update?  Have you tried to reinstall BlackBerry link?  Also is there a security software installed on Mac OS?  Also what version of OS are you running?

  I look forward to your reply.

  See you soon.

• BlackBerry software link does not not wireless Q10

  I use Q10 BB with the link 1.1.037

  Everything worked perfectly - syching wireless

  Now, it's all stopped - when I plug BBery via USB cable - all the content is there, but when I unplug the device, it shows as a device not connected and I can't link to talk to him in the absence of the cable is connected...

  I tried refreshing, withdrawal of device, restart the PC...

  any ideas?

  Hey marcus_anselm,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Just to clarify, you are doing a Wi - Fi sync with your support?  Or a Bluetooth sync with your contacts or calendar?

  I look forward to your reply.

  See you soon.

• Software BlackBerry BB link do not backup via cable, wifi sync still works

  Hello a few months ago, I noticed my classic used BB connect via cable to the BB link. Yes, I tried other ports and other cables. Yes, he stays cool and yes I see classic windows Explorer if really the cable and port are working well.

  But the cable is required for backup of BB. Shame, I'm so hot on any other data PC returns with several internal & external readers.

  I don't remember if it was after a device OS updated. as I only need to back up once a month or more.

  I read the forum seen reloading BBLInk. did not work. I went to re - download link, but I see that my version is 1.2.3.56 and download day is 1.2.0.52 which seems backwards.

  All thoughts, I will try this version first?

  (why we are forced to update BB OS with bl * daily messages dy practically forcing us to be updated)

  with the general 7/10 s/o updates cause more problems than they solve - if it ain't broke, don't fix it.

  SOLUTION - BOOM. (Problem when connected via the LINK says BB cable still disconnected)

  I tried to install on a different pc with nothing doesn't so I thought to be a thing of the phone.

  parameters--> storage and access--> access USB--> EXTINCTION mass storage mode

  (I thought by activating this option it permits mass storage at the same time as connected back to the top because my Bold9900 did not allow this simulateously).

  PLUGGED in DEVICE NEW [even if when I installed the last link it also installed mix & drivers] WHEN I PLUGGED in, the UNIT has GIVES ME OPTION INSTALL the DRIVERS. MASS STORAGE; SD ACCESS; IGNORE.

  Select the DRIVER INTALL

  Drivers have been installed from the device to the PC, a new icon in the systray, click on the drivers have been installed, but first item says "DEVICE DISCONNECTED", so when pilots I finished DEVICE UNPLUGGED AND re PLUGGED & BBLINK BOOM now says device has been plugged in.

  resolved, return to fact & done.

• Software BlackBerry BB link do not recognize my Z10

  Looking at all the topics here cela seams as a systemic problem with link and BB. My Z10 is not recognized by BB bond more. It says connected but cannot communicate? It worked well once. Ive tried everything I can or are able to.  Ive uninstalled link even once or twice, using the uninstall program recommended here, configured to recognize windows and activated Iink on my cell.   Ive checked my settings, but I could easily be missing something. I have a Z10 STL100-3 10.2.3062.  Help please!

  I removed the battery and that seams to have done so. Thank you

• BlackBerry smartphone Wifi connection not - could not associate with network

  Just upgraded to a Pearl to curve and al suddenly feel this seemingly common problem.

  Sorry if this is a new topic on an old topic but I'm at the end of my home trying to find a solution.

  To this day, I have tried

  Manual installation

  Static IP address

  Restoration of phone

  Removing the battery

  Remove the SIM card

  Restoration of router

  So, today and only for purposes of research went to McDonald's for lunch and I tried their WiFi (had a quarter of a book with cheese with sprite for those interested) and just like back home, connects first time then drops then "impossible to associate with the network.

  I'm on Orange with unlimited internet Blackberry to add on and everything worked fine with my Pearl.

  Tried tech Orange, but good... .the less said the better there.

  Any assistance received with gratitude and you will deal with a McD if you sort the problem for me

  Frédérique

  Sorted.

• BlackBerry Blackberry Passport SIM Slot not ok

  Hello my SIM Slot is too bad. The stay of SIM card in the slot.

  I purchase the phone Blackberry (Digital River). Can you send it to me my a new?

  You will need to contact https://store.shopblackberry.com/store?Action=DisplayContactFormPage&Env=BASE&Locale=en_US&SiteID=bb...

• BlackBerry Passport Microphone does not

  The microphone on my phone does not work. I have no problem with the speaker microphone or use headphones.

  However, the microphone to the bottom of the phone next to the USB connector does not work. The recipient of the call at the other end of the phone cannot hear me. They hear a very low voice or noise, which lets them know that there is someone else on the line, but it is barely audible. I did a soft reboot several times and it has not solved the problem.

  Advice on how to solve the problem

  Make sure that the hole of the microphone is not fluff or debris in it. Also do you have a deal on the phone?

  And launch another test...

  Try to make a voice recording. And come back with the results.

• Is BlackBerry Passport all project to upgrade Passport 10 BlackBerry to Android?

  Hello

  I recently bought a Blackberry passport (normal version, not to SE) and I read that the new smartphone, the BlackBerry Priv, will animate the Android as an operating system. So, I wonder if blackberry will support the passport by upgrading the Android operating system or support the device by providing some security for Blackberry 10 updates?

  I would be great if someone from BlackBerry team (employee) could answer this question.

  Thanks in advance!

  Hello!

  Regarding your request for comments from people of BB, please see this "sticky" post, as well as the wires to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  In addition, what you ask would require knowledge and revelation of the "forward looking information", which in reality is strictly banned here, and any person who has such knowledge would reveal due to the NDA and other instruments.

  So, with this "officialness" of the road, here is my speculation. N ° current devices have hardware that is coupled to the BB10 operating system. The PRIVATE, given everything we see and hear, will be completely different material, coupled with a completely different operating system. Swapping them probably would not work.

  Your concern for security is actually quite interesting... as well as the opposite of others who speculate these things here. It is the idea more than the PRIVATE will be less secure than traditional BB10 and will require several modules in order to to align the equity security. Thus, BB10 updates won't be necessary... on the contrary, it will take Add-ons for the Android OS platform. Nevertheless, we have confidence that BB will continue development and support, release of the applicable updates to all the platforms they support.

  See you soon and good luck!

• BlackBerry passport applications more will not respond. Stop or hard reboot mix starting Apps and those who just hang out.

  A week ago started with Apps does not.  A reboot can free some Apps but now others hang (does not).  Hard shutdown does not help.  Did several restarts and hard stops up to the point where I now have email, Contacts and calendar works, but not other applications (including own BlackBerry settings do not work).  Nothing work will result in a series of hard reboots and or alternatively the parameters works, but nothing else.  Reading messages suggests that I might have to reload the software passport from scratch.  Download link of BlackBerry that recognizes my BlackBerry - 817A is connected but responds with "cannot communicate with the device.  Without that I can not save my camera and I can't relaod softawre.  Tried two different phone/computer USB calbes (of which one with the BlackBerry logo on it) and it does not help.  I'm stuck and need help.

  Novel in all of this, my phone still working.

  My Passport details are BlackBerry software - 817A, model SQW100-1, 10.3.2.2474

  Hello!

  Try to diagnose the problem from the root of your device to connect to your computer. See the article below.
  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000035666&language=English

  See if it will work.

• Phone smart BlackBerry Passport not taken in charge by the Blackberry Desktop software

  I loaded the software of the Passport, and he gave the above message. "The BlackBerry is running on OS 10.  BlackBerry desktop software does not support the Blackberry 10 operating system".

  Kindly advise me?

  You must install Blackberry link

  www.BlackBerry.com/blackberrylink

• BlackBerry Passport loop of reboot. Support of BB does not recognize my device.

  My passport is currently a brick. I recently did an OTA 10.3.1.2000 update something, and about a week later, the phone is off. Connection it keeps restarting. I noticed that it would restart spontaneously since I got it, no matter what version was running on it. I'd take my pocket, it is hot, and all open applications would have generic previews.

  The real problem is that the abstraction layer special BB set up to keep phones carrier out of the support queue crashes me because apparently the PIN I is not recorded by Amazon. Anyway is to a human being behind the BB support? Apparently, with their position in the Smartphone market tenous, they did not doubledown on the service the customer...

  I read my first post again and realized I left an inference here on Amazon, but did not state it's where I bought it. But tl; Dr. the thread:

  1a. If you have a purchased Amazon passport with a question, you can submit a form to the BlackBerry to validate your device and request support. The form is here: https://consumersupport.webapps.blackberry.com/support/form/amazon_en/

  1B. If the form does not validate your purchase, get your proof of purchase and go to http://www.blackberry.com/incidentsupport to get the phone number of the support incident. Tell them that you have a phone with an Amazon problem and you need to get a ticket. They should refer to the main support line where they walk through a few troubleshooting (which is very probably charging your handset OS, so backup!) and if the problem is intractable on the phone provide an RMA number.

  2. you will have two choices for an RMA number:

  • Replacement of tip: give them a credit card number and they will send you another Passport, and you can forward your broken device. If so, your card will be refunded the amount of the difference between the responsibility of the repair and the new handset.
  • Ship repair: If you have a backup phone, they send a box to send in your broken, passport that does not initially cost anything. It will be if they are not responsible for the repair.

• Game blackBerry google Passport Services does not work

  I am very disappointed after knowing that there is a lot of useful apps that are not available in Blackberry World. Then I downloaded google game store by entering my blackberry passport with identifier google. But even applications downloaded on google play store asked me to download google game service to make all the applications work correctly. Then I downloaded google game services from crackberry.com, but unfortunately I got the same message everytime I run the android app in my passport that "your device isn't google games services. Contact the manufacturer. "

  What will be the likely solution?

  There is no service to game google on BB10

  There is a hack, but not all google programs work on a square screen