BlackBerry smartphones need help on my App purchase

Similar Questions

• BlackBerry smartphones please help with an app purchased on app world...

  Hello. I hope someone can help me. I bought an app (shazam yet) on the bb app world, I clicked on the price to pay and then entered my password 2 start the purchase and download. When it was supposed to start the download, it gave me an error of insufficient funds, while I had R160.83 on my account. When I checked my balance, I found this app world charged me to demand that I can not download. What can I do?

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope that will allow you to download the application you paid for. If not, then you should contact your mobile provider (vodacom, according to your profile) for the resolution of this... they can have you degenerate into RIM so that records can be correctly verified. Please be aware that if the vodacom rep told you they can't help or that you must contact directly the RIM, then you need to ask their supervisor or hang up and call back. There is no way to contact you directly on RIM this... only can your cases via an escalation of your provider receive formal attention to RIM.

  Good luck and let us know!

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• 9320 blackBerry smartphones needs help!

  Hi all!
  I bought my first Blackberry Curve 9320 in May and I downloaded the latest software on July (version 7.1 2093), and I can't find any other version.

  Now, when I try to connect my mobile on the market, he said to I need to download the latest version (even if I do it with my PC or WI - FI connection), and if I go to www.blackberry.com/appworld/support to download, it tells the of there an error (503, if I remember).

  I also tried to download sent to my email address, but it does not in any case!
  So the problem is that I can not connect my Blackberry to its low of PC market or even use from my mobile.

  Can someone help me?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones need help to unlock my BlackBerry 9810

  I have a BlackBerry Torch 9810 of AT & T. The phone keeps asking me the PUK code. Please help me find the PUK code for my torch 9810. I can't access anything, not even the menu for my BlackBerry 9810!

  Need help to remove the PUK code!

  I am totally fed up with AT & T as they rob me of my money. I need network unlock my phone contract AT & T I need code unlock and the PUK code. If I don't get the unlockcodes I'll have to throw my BlackBerry Torch 9810 for nothing!

  When the error message "ENTER PUK CODE" appears on the screen of the device:

  1. Connect to myAT & T.
  2. Select Wireless in the myAT & T tab at the top of the page.
  3. Select my phone/device.

  

  4. click on unlock the SIM card.

  

  5 follow the instructions on the page pop up.

  

  Unlock the SIM card

  1. Enter the eight-digit on the phone PUK code, then press OK/Yes.

  Note: Some users of Motorola phones must enter * 05 * if "enter PUK code" is not already displayed. After entering * 05 *, enter the eight digit PUK code and press OK.

  2. Select a new PIN code, then press OK/Yes.

  3 re - enter the PIN code, then press OK/Yes.

  4. If the codes have been entered correctly, the phone is ready for use.

  Now get rid of AT & T...

  It is also possible by using an unlock code. For BlackBerry is the unlock code is also known as the MEP2 code. First you try to call the AT & T customer service. Give them the IMEI number of your BlackBerry Torch 9810. They will provide you the unlock code (MEP2) for your BlackBerry Torch 9810. But this does not always work.

  Most of the carriers will give you the unlock code for your BB. Some have policies that vary from having an active account in good standing (good payment history) to have been a customer for 90 days or more. You can buy the unlock code from various suppliers. Unlock codes are unique to each BlackBerry. They cannot be used with a BB to another. Do not purchase your unlock code from a friend who has an and said that the code was for his BB. Unlock codes can last from 4 hours to 10 days to get it. A few BlackBerrys simply cannot be unlocked for various reasons: the IMEI number is not found in the RIM base, or the aircraft was a pre-release, not-to-be-sold device.

  The best way to unlock your Blackberry device is buy release from a trusted provider. Search the internet for unlocking mobile phone Web sites. You will encounter a thousand websites that can do this. Choose which ever you like. Do not price comparisons and unlocking instructions. Check again the number of model-network to which your phone is locked and the IMEI number before ordering. If you have made mistakes in these details these people will never give you refund! One last thing, before ordering ask them about the conditions for a full refund in the case of an error code! Think and make a wise decision. I personally bought the code for my Blackberry 8900 curve unlock genie.com. This is because they have good reviews on most of the cell phone forums.

• Hi blackBerry smartphones need help please

  Hello

  I m m not looking for first user of the blackberry curve set.i bought it n its identification used email mobile.its has the value n I don't know how to change its e-mail with my own email id id? first user defined as bleckberry id n now, I would like to change it to blackberry id my own email please.

  Hello and welcome to the community!

  Your problem may be greater than you think currently... the used devices are difficult to operate properly. Start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones need HELP on upgrading to os 4.5!

  Ok.. This is my second time trying to updrage my blackberry... my problem is that I intalled just my Office Manger 4.3, so I upgraded to 4.6... After this is done, I deleted the vender.xml... once I connected my blackberry on my computer and a pop up came... it was like reading, though she had no update or something. I told myself WELL, but I have it just disappeared and I was like NO! .. .i did all the steps correctly right...?

  need help!... problems it is a desktop software 4.7 now must I have downloaded which?

  I do not understand the difference on the softeware handheld and the desktop software... and when I go to the device sooftware I see it says upgrade to 4.5, I click it and download it but nothing happens...

  NEED HELP FROM MAJOR IM A NOOB ONE THESE THINGS LOL

  ANSWER AS SOON AS POSSIBLE

  you have the Desktop Manager, which includes many things including:

  • a tool for synchronization of calendar, contacts, tasks
  • a backup tool
  • installation of application tool (to install applications on your device from the PC)
  • installation of an OS tool (for example, upgrade the operating system on your device)

  Desktop Manager available in many versions: 4.3, 4.5, 4.6 and 4.7. Since you use a curve, no matter what version is right for you. The last is supposed to have fewer bugs.

  On the operating system : this is something else. There are many OS versions for the curve: 4.2 4.2.1 4.3 4.5. Function of your trailer, you can have access to some. You can install the operating system to another carrier if you want, it takes just to delete the vendor.xml file.

  Install an operating system : one way to do it is:

  1. Download the setup of the operating system on your PC
  2. install the OS on your PC. It will bring the BONE inside the Desktop Manager
  3. the Desktop Manager allows to download the operating system in the desktop to the Device Manager.

• BlackBerry Smartphones need help from sensitive compensation information

  I am donating my curve and you want to remove all the sensitive, such as the contacts list.  How do I do that?

  Hi and welcome to the Forums!

  Here is a procedure you need to follow... Consider the seller:

  • KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones need help on my record of e-mail on my curve 8520

  Need help

  How to use the same folder email on my blackberry?

  When I change my mobile network and register again my bb email and Setup again with my old email, my bb will make a new folder to store my email.

  How can I change my setting of bb always using my old e-mail folder?

  Thank you

  Yep, moble different suppliers, different accounts BIS BlackBerry Internet Service.

  I don't understand the problem. Look at your main message folder. Press the Menu key > settings for the Inbox, can you choose here what email accounts go to the main folder of Messages?

• BlackBerry smartphones need help... bbm pin...

  Nice day

  I'm totally new to blackberrry... my friends asking my bb pin... where can I get this pin not. ?

  Hi and welcome to the forums!

  To locate the personal identification number (PIN)

  For BlackBerry smartphones running BlackBerry 6

  1. On the BlackBerry smartphone home screen, click Options.
  2. Click on the device.
  3. Click on the device and state information.

  Shortcut: Open a message, go to the first text line, type MYPIN press room

  Thank you

  Bifocals

  Other important identification numbers:

  KB05026 How to locate the PIN number, IMEI, ESN or MEID number on the BlackBerry smartphone

• Weather for blackBerry Smartphones need help to find the best App

  I need to download the Besst Weather app I want the weather icon to show in good detail the snow, rain, clouds, in GOOD DETAIL nice please good list I would really appreciate it

  BeWeather is the most award-winning weather app and should do the trick for you:

  http://appworld.BlackBerry.com/WebStore/content/1062/?lang=en

  It also comes in a free version:

  http://appworld.BlackBerry.com/WebStore/content/5350/?lang=en

  I use WeatherEye weather network:

  http://appworld.BlackBerry.com/WebStore/content/1191/?lang=en

  I hope I've been helpful to you.

• BlackBerry Smartphones need help with automatic opening for App World

  I would like to know if there is an app or a way to activate the automatic for App World connection when the connection is in place to enter your e-mail & password on my phone which is the Curve 8530 performer 5.0?

  I don't think that there is an app like this for security reasons. What happens if this app loads apps depleting your memory against your will? On mine I connect at once, then if I don't do a hard reset it remains connected & just checked now its connected in. Mine has just informed e-mail so I only enter the password.

• BlackBerry smartphones need help on my email account but is not a service of BB.

  How can I access my email I have no bb service. I have wifi link already in the phone. How can I replace the bb? I used red pocket mobile service. Any help is appreciated. Oh btw, they give me this heap configuration that I cannot configure LOL and don't know what even the instruction button too for a girl not like me hight tech . Help, please!

  As correctly mentioned knottyrope, you need a BlackBerry (or BIS of BlackBerry Internet Service) data plan fully to access your email accounts.

  BIS will push notifications by e-mail on your phone if you don't have to go look for new ones.  He is also responsible to push for new posts to facebook, new tweets, etc., on your phone.  Without this, you must consult your e-mail on the web account to access, you will need to go to facebook.com to see new messages, you will need to go to twitter.com for new tweets, etc..

  I hope that explains it for you.

• BlackBerry Smartphones need help - time signal icons, battery, missing

  Hello

  I installed some of the BB improvements today and now all my icons at the top of my screen disappeared. If I take my battery and restart my phone they appear and disappear after a while.

  I am referring to the signal, icons of battery at the top of the screen time.

  Help, please

  Hi J

  Thanks for helping out me that succeeded in itself solve the problem. It was the Blackberry Protect application that caused the problem. I deleted the app and everything appeared again and has not disappeared

  Re-installed the application thereafter, and now its working fine and all my icons are visible again

• Noob of blackBerry Smartphones needing help

  Hello I am needing a little assistance.

  ATT

  Curve 8310

  have put e-mail addresses set-up my hotmail and my blackberry one

  I have to sync with outlook for my contacts

  I am running windows vista home

  my questions are so

  (1) I never got it to syn w my calendar outlook so I settled for the yahoo one - how can I fix?

  (2) on my computer, hm, I posted the pics to some contacts - when I sync they don't yield to my bb - how can I fix?

  Thank you very much

  Gloria

  Hello

  I saw 5 or 6 posts on the same topic with no resolution. I guess I got lucky that I had no contacts photo until I had the BB and put them on it. They sync right upward with Outlook. I'm sure someone will have an answer for that, there are a lot of people REALLY smart here!

  An iteration point, when I added the photo contact I managed to delete the photos on the card carrier and device memory. Apparently, it becomes part of the record. So you can save space when you get them. If you only have ten or twenty years, you can use windows to drag and drop the images on your press card. Once there, you call the image upwards in the media, press the menu key and select Add as a contact. You can then crop and then will contact you just have to click on the contact and you're done. In my view, that it took me about 30-45 minutes to set up mine.

  It may be simpler to wait for a workaround solution.

  I hope this helps!