BlackBerry Z10 bad e-mail address and password

I keep getting these requested updates of Blackberry id recently and I need ot legeremnts my password etc.

However, I do not remember my word password so tried the password reset only to find out that the email I entered when I orginally had the phone (16 months ago) was incorrect. He should be .com, but it seems that I entered .cpm

That's why I can't access my password for my email account recovery link because it does not exist and cannot reset it without my forgotten password.

Is there a way to get around this? Help would be appreciated.

Hello and welcome to the community!

Please see this post "sticky" for useful information about your situation BBID:

I hope that this information will be useful to you. Included in this is a way (alone!) to get your BBID via a PC/browser, but it takes that you previously had confirmed/validated your BBID. If you do not, then there is no way to recover this BBID without human intervention (which is described in the instructions linked above).

But be careful if you run the OS industry 10.3.2... that has the compulsory anti-theft function, which requires the entry of existing BBID powers to even change the associated BBID. Because you do not know your existing BBID credentials, your situation is much more difficult if you're on the 10.3.2 branch of the OS. Previously, once could approach 'give up' WIPE their device and create a new BBID after the WIPE... but with 10.3.2, the association underway between the device and the BBID cannot be broken without successful entry of the BBID current in the framework to initiate this RAG on the device. So if you're on the 10.3.2 branch of the OS, then human intervention will certainly be necessary that the automated systems at your disposal simply cannot overcome these limitations.

See you soon and good luck!

Tags: BlackBerry Smartphones

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