BlackBerry Z10 No. sound during video recording

As much knowledge on this thread I hope someone can help...  I am trying to record videos, but I don't get what-so-ever no sound. The video is perfect, but absolutely no noise. I tried to create a voice in "Remember" note and the same thing... no sound...  I tried the mute and it does make a difference, any more than the volume up/down buttons...  He has worked in the past, because I took a few videos at the end of March and it worked fine... I should also mention that I tried to call my home # just to make sure that the microphone was working and no problem there more...    I am confused?

So I just tried something I probably should I have tried before posting but the lesson learned and hope this helps the next person...   I did a battery pull and everything is back to normal...

Tags: BlackBerry Smartphones

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