Blue Screen BCCode: 3B - computer restarts automatically

Alaska has lost "I had a problem with my computer restarts several times to give me the option to open in safe mode or regular and whenever I choose regularly and connect to my user count it restarts after a blue screen with information and codes." I opened my computer in safe mode with network and received some information after the computer checked online to see what was wrong with himself. With the scan for the cause of a sudden stop I got the following information:"

Signature of the problem

Problem event: blue screen

The system version: 6.0.6002.2.2.0.768.3

Local ID: 1033

Add information about the problem

Colombia-British code: 3B

BCP1: 00000008C000001D

BCP2: FFFFFA600CD2DD30

BCP3: FFFFFA600BF40040

BCP4: 0000000000000000 (LostAlaskan "I think it was 16 zeros.")

OS version: 6_0_6002

Service Pack: 2_0

Product: 768_1

Help files:

c:\Windows\MiniDump\Mini053010-03.dmp

c:\Users\(LostAlaskan "My username.") \AppData\Local\Temp\WER-68110-0.sysdata.Xml

c:\Users\(LostAlaskan "My username." \AppData\Local\Temp\WERF269.tmp.version.txt

Alaska has lost "when I go to the files for the help, none could be found on my computer. And a search on the internet found nothing either. Help me please! »

-LostAlaskan

"LostAlaskan" wrote in message news: ff0e7b34-af16-4a5c-99de-788a29fa1822...
> Alaskan lost ' I had a problem with my computer restarts repeatedly.
> gives me the choice to open in safe mode or normal mode and whenever I have
> choose regular and connect on my user account it restarts after a blue
> screen info and codes. I opened my computer in safe mode with
> networking and provided some information after the computer checked online
> to find out what was wrong with himself. With the scan for the cause of a
' > sudden closing I got the following information:
>
> Signing of the problem
>
> Problem event: blue screen
>
> OS Version: 6.0.6002.2.2.0.768.3
>
> Local ID: 1033
>
> Add information about the problem
>
> Code of British Colombia: 3B
>
> BCP1: 00000008C000001D
>
> BCP2: FFFFFA600CD2DD30
>
> BCP3: FFFFFA600BF40040
>
> BCP4: 0000000000000000 (LostAlaskan "I think it was 16 zeros.")
>
> OS Version: 6_0_6002
>
> Service Pack: 2_0
>
> Product: 768_1
>
> Files to:
>
> c:\Windows\MiniDump\Mini053010-03.dmp
>
> c:\Users\(LostAlaskan "My
> user name. ") \AppData\Local\Temp\WER-68110-0.sysdata.Xml
>
> c:\Users\(LostAlaskan "My
> user name. "\AppData\Local\Temp\WERF269.tmp.version.txt
>
> Lost Alaska "when I go to help files, none could be found on my.
> computer. And a search on the internet found nothing either. Help me
> please! »
>
> - LostAlaskan
>
 
Download MemTest86 to www.memtest86.com
create the ISO image disc (don't just copy it) and then start it.
test - run at least 3 complete passes and see what it reports. If all the errors,
Try reinstalling RAM sticks in their orbits and repeat the test.
--
Noel
 
 

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

Tags: Windows

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    ===========================================================

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    -------------

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    Signature of the problem

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    The system version: 6.0.6002.2.2.0.768.3
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    BCP2: 90B 22036
    BCP3: 00000000
    BCP4: 00000002
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Information about the server: 2528169f-3730-4b08-b413-9ffae78c8aa8

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    Locale ID: 16393
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    Service Pack: 2_0
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    Hello

    Check with HP Support, their drivers and documentation online and ask in their forums about known issues,

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    Contact HP
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    HP forums
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    ========

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    ==================================================================

    BCCode: D1 0x000000D1

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    BCCode: D1 0x000000D1

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    If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:

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    • The function was called by using a function pointer that was an invalid pointer.


    BCCode: d1 0x000000d1<-- read="" this="">
    * 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

    =========================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
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    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
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    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

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    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
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    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
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    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Blue Screen BCCode: 50

    original title: BSOD BCCode: 50

    Whenever I start my laptop, I get a BSOD. It happens quite often, vary from 5 minutes from start-up to 1 hour and 30 minutes from the start.

    I get the BCCode: error 50. I'll copy and paste the entire error message the next time I get the error again.

    Here's a copy of my .dmp file: http://dl.dropbox.com/u/23880316/Mini031811-10.dmp

    Thank you!

    Hello

    Results verified BlueScreenView WinDBG / DumpCHK.

    The Bug_Check has 50 nvlddmkm.sys CAUSE that is the Nvidia driver. Update
    the driver Nvidia and check with their support and the Forums of known issues.

    Bugcheck 50, {fffffa600a17d000, 1, fffffa600229b8fb, 0}
    Probably caused by: nvlddmkm.sys (nvlddmkm + 958fb)

    NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.
    http://www.nvidia.com/download/index.aspx?lang=en-us

    NVIDIA Support - check with the support that she might be a known issue
    http://www.nvidia.com/page/support.html

    NVIDIA forums - also check for the forums it might be a known issue or others likely to have
    http://forums.nvidia.com/

    ===================================================================

    Pick up the pieces after a computer breakdown - see what to do if Windows won't start correctly
    http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

    For the methods of troubleshooting blue screen using BlueScreenView and MyEventViewer see my answers
    If this thread - top 3 RESPONSES (+ 1 other).

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ------------------------------------------------------------------------------------------------------------------------

    BCCode: 50 0 x 00000050

    References to Vista also apply to Windows 7.

    Have you recently added any hardware? Have you updated any drivers just before this started? (Check
    Panel configuration-updates of Windows to see if all drivers have been updated it there all the time it started)
    Main likely culprits are video driver, other great drivers, memory and antivirus/antispyware/security
    products could be at fault as well as reader questions.

    Use the troubleshooter below and refer to the following message to drivers and memory when you get to
    These sections and then back to the resolution of the problems according to the needs.

    BCCode: 50 0 x 00000050

    Cause

    The BCCode 50 usually occurs after the installation of faulty hardware, or in case of failure
    hardware installed (usually associated with a faulty RAM, be it the main memory, L2 RAM cache memory, or)
    Video RAM).

    Another common cause is a defective system service installation.

    Antivirus software can also trigger this error, as can a corrupted NTFS volume.

    Solve the problem

    Solve a defective hardware problem: If the material has been added to the system recently,
    Remove to see if the error recurs. If existing hardware has failed, remove or replace
    the defective component. You must run the diagnostics of material provided by the manufacturer of the system.
    For more information about these procedures, see the manual of your computer.

    Fix a defective system service: Disable the service and confirm that this
    resolves the error. If so, contact the manufacturer of the service on a possible system
    Update. If the error occurs during the system startup, restart your computer, and press F8 to
    character mode menu that displays the choice of operating system. As a result
    Windows Advanced Options, select last good known Configuration option menu.
    This option is most effective when a pilot or a service is added at a time.

    Solve a problem of antivirus software: Disable the program and confirm that this fixes
    the error. If this is the case, contact the manufacturer of the program about a possible update.

    Fix a corrupted NTFS volume:  Run Chkdsk /f /r to detect and repair disk
    errors. You must reboot the system before the start of the analysis of disk on a system partition. If
    the hard drive is SCSI, check for problems between the SCSI controller and the disk.

    Finally, check the system log in Event Viewer for additional error messages that might help
    identify the device or driver that generated the error. Disable the cache in memory of the BIOS
    could also resolve it.

    BCCode: 50 0 x 00000050<-- read="" this="">

    * 1095.html? order = votes http://www.faultwire.com/solutions-fatal_error/page-fault-in-NONPAGED-Area-0x00000050-

    -------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen of the.
    death ' crashes and displays information about all accidents of a table.
    Free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
    However, there are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Does not work
    tell all possible driver issues).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Fight against the blue screen (BCCode: fe)

    I have Windows XP on my laptop and did have a slow start up and now slow down the use of the internet. Recently, I got a blue screen error...

    Signature of the problem
    Problem event name: BlueScreen
    The system version: 6.0.6001.2.1.0.768.3
    Locale ID: 4105

    Files helping to describe the problem
    Mini051612 - 01.dmp
    SysData. XML
    Version.txt

    Additional information about the problem
    BCCode: fe
    BCP1: 00000008
    BCP2: 00000006
    BCP3: 00000001
    BCP4: 875BE978
    OS version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1.

    I don't remember do the recent updates. My program and anti-malware Antivirus can't find not all malicious files. Is it possible that I have a virus? Can I delete the above files, or do I need? They are located under AppData > Local > Temp > WERA277. How can I fix it? Any help is very appreciated. Thank you!

    Hello

    Do not forget to check with the manufacturer of system support (or motherboard for custom systems manufacturer)
    and their forums (if any) for known issues.

    Check these KB Articles that "pourraient" apply.

    Stop 0xFE peripheral sleep or Hibernate with USB streaming output
    http://support.Microsoft.com/kb/974303

    "Stop 0x9F" error or "Stop 0xFE" on a Windows 7 or Windows Vista-based computer that
    use some USB AMD EHCI host controllers
    http://support.Microsoft.com/kb/982091

    ==================================================================

    Pick up the pieces after a computer crash
    http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/blue-screen-plug-and-play-detected-an-error-most/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive download collected files and after shot/screenshot.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    =============================

    Although the control of bug 0xFE: BUGCODE_USB_DRIVER indicates generally material it could easily
    be a connected USB device and not a system USB device. And you can never really exclude drivers.

    BCCode: FE 0x000000FE<-- read="" this="">
    http://www.faultwire.com/solutions-fatal_error/BUGCODE-USB-driver-0x000000FE-* 1251.html? = date order

    --------------------------------------------------------------------------------------

    A possible cause can be updated to Windows, including pilots. Even the drivers are generally not considered as the
    USB-related, such as video/display, network (NIC & WiFI) and others, may be the cause.

    Especially Norton, Kaspersky, McAfee, SpyBot, Adaware and others may cause or have a role
    in this issue. Try to uninstall it to see if that helps. Use the removal of their creator tools and/or
    Special instructions. (Antivirus/antispyware/security programs)

    ----------------------

    Remove all THE USB devices on the computer. Don't forget to search the drivers updated for all USB
    devices.

    References to Vista also apply to Windows 7.

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------

    Then lets refresh the USB stack

    Control the click Control Panel - Device Manager - no matter where in the box of white/white - then the VIEW - see the
    Devices disabled - look around (with the exception of USB controllers) for all hidden devices / people with disabilities
    (can have zero or more than one) and top - right click UNINSTALL.

    Control Panel right CLICK on EVERYTHING - Serial USB controllers - device configuration-manager and
    UNINSTALL all but the category itself - REBOOT - it refreshes the driver and battery USB

    This KB shows XP how to and methods of Vista and Windows 7 are the same
    http://support.Microsoft.com/kb/310575

    This is a utility to help you, but do 1 above.

    USBDeview is a small utility that lists all USB devices currently connected to your computer.
    as well as all USB devices that you previously used. Run Options and tick three 1
    are there choices to see if any.

    http://www.NirSoft.NET/utils/usb_devices_view.html

    You must remove all instances of the devices and restart.

    ----------------------------------------------

    If necessary try these two:

    Tips for solving problems of USB devices - and a Mr Fixit
    http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

    Hardware devices not detected or not working - Mr. Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    =======================================

    After the above, attach a USB device at a time to see if any cause the issue.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • 'Blue screen' causing the computer to stop. 0x9F_3_IMAGE_athr.sys, type 0

    My laptop recently, close and restart when I close. When I open it upwards to use it, I get a problem report that says... "A problem of wireless networking.

    You have received this message because hardware or software on your computer Windows to close unexpectedly and restart caused. It is a serious problem, commonly called a stop error or blue screen.

    Although the precise cause of this problem is not known, it seems to be related to the wireless network.

    To try to resolve this problem, follow these steps. "One step could solve the problem, but if it isn't, then go to the next step.

    I tried to do all the steps, that they suggested and none of them worked. My computer is more than 2 years old. It is a Dell Inspiron 1545.

    When I look at the event viewer, it gives me this information;

    Bucket 0x9F_3_IMAGE_athr.sys of error, type 0

    Event name: BlueScreen

    How can I solve this problem?

    Hello

    References to Vista also apply to Windows 7.

    Updated drivers, BIOS and software control (if any) is a good idea.

    This is my generic how updates of appropriate driver:

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - reset after each
    installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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