Bluetooth headset connects, but no sound

Hello, I use a XPS 15 L502X. I have a weird problem related to the bluetooth headset. I am able to pair and connect to my windows 7 OS but I am not able to hear any sound even after I put it as peripheral by default. Even the sound test can be heard but I can see the sound meter jumping up and down (which means that the sound is playing). I'm sure that my helmet is not broken because I hear it cleary in my ubuntu OS. This is the first time that I'm having this problem and I already used it on my windows 7. Any help would be appreciated :)

Hi richlair,

Welcome to the community,

Have you tried to put your Bluetooth headset as device back to the game by default, while the media player (depending on whether you are using) work?

I suggest that you remove and repair your Bluetooth headset. After he gets paired, set it as the default back reading device and then try to run the media player.

I would like to know if the media player, running after configuring Bluetooth headset helps.

Thank you

Tags: Dell Laptop

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