Cannot get Plantronics bluetooth headset appears as reading or a recorder in Panel - > sound in Windows 7 with Lenovo ThinkPad

I installed a Plantronics Voyager legend UC bluetooth headset to my work provided Lenovo ThinkPad laptop computer running Windows 7. The helmet looks like a device in the Panel--> devices and printers. However, it does not show as a device in the control--> tabs sound playback Panel or registration.  I need the headset to the playback device for my work-VoIP phone.

I tried to remove the helmet and reinstall, but I can't delete it in the Panel--> devices and printers. When I locate and right click, remove or uninstall is not an option. I went to the control panel--> Manager--> audio video devices and game controllers, which are there and uninstalled. I then unplugged the connector of the headset, and the headset powered off and rebooted. I then plugged the connector UBS back in and turned the headset. The PC began to reinstall the drivers, but the headphones still did not appear in the sound tabs.

I have been all over the internet trying to find a solution to this problem and so far have not been successful. I spent hours on this and it shouldn't be so hard, but it turns out be. I appreciate any help you can provide.

Thank you!

Thanks for your reply Mann. Here's the answer to your questons.

  1. Were you able to use this helmet earlier on this computer? Answer: Yes, it didn't work and appeared in the reading tabs and the recording of sounds. However, I accidentally deleted it--> sound when I was trying to troubleshoot why I couldn't hear the narration in the course of eLearing played on our intranet via the headphones. I only meant to change the settings so that I could make the speaker/HP the default device. BIG MISTAKE because now I can't get it to reinstall and appear in the tabs of playback and recording.
  2. Have you checked to connect the headset to any other computer, it works on other computers? Answer: The only other computer I have is an Apple MacBook Pro. I plugged the USB connector to the PC and seem to work although I can't do a one-to-one comparison.
  3. You said that Windows has started to install drivers automatically after connecting the headset and the computer restarted after the removal of noise, the video controller and game, was the driver installed successfully? Answer: Yes, but it just does not appear not liked as an option in the tabs of playback or recording.
  4. Other audio devices work fine on this computer? The only other device is the computer speakers and they work fine.

Regarding method 1. I had already installed and run the file MicrosoftFixit.Devices.exe that you provided even if I ran again and this has not fixed the problem.

With respect to method 2. I checked and show disabled devices is checked. The only other devices in playback and recording are speakers/HP and Realtek HD Audio Output 2.

UPDATE! I removed the USB of the headphone connector and plugged into the MAC, and then removed the Mac and plugged into the PC, that is! The helmet now presents itself as an option in the tabs of the reading and recording. Yes! I was able to select it and set as device by default, tested the VoIP phone and it works all! Phew! I was about to give up on the VoIP phone. Thank you.

Tags: Windows

Similar Questions

  • Will set up the HP Photosmart 7510 new iMac OSX 10.7.3; Cannot get the home screen appears.

    Instead of the home screen, I get an error message ' no connection: your printer is not connected to a network. " If please connect to a network and try again. "I downloaded the software and latest drivers; my iMac recognizes the new HP printer.  But I must still be able to get the home screen to display on the printer so that I can do the basic settings.  I did the simple troubleshooting suggestions (for example, for printer disconnected from the socket wall and then plugged in;) I restarted the iMac; I uninstalled the software and drivers and reinstalled)... but no change, cannot get the home screen appears.

    The printer turned on, unplug the power to the back of the printer (not the wall) for 30 seconds.

    If this does not work, it seems that your printer is maybe defective.  Here's how to contact HP technical support: www.hp.com/go/totalcare (click on printers & monitors, there is a phone number on the resulting page).

  • Cannot get CF11 to download the free trial version for students.  Anyone having the same problem with the Adobe site?

    Cannot get CF11 to download the free trial version for students.  Anyone having the same problem with the Adobe site?

    Hello

    Please download from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.

    Let me know in the case where you are facing any problems during the download, if you get any error try another browser.

    Thank you

    Priyank

  • S75-b7218 Windows 8.1 satellite cannot see the bluetooth headset

    Satellite 8.1 Windows cannot see the Philips SHB5500 bluetooth headset.

    Driver: Intel (r) wireless Bluetooth (r)
    2014 08-12
    Version: 17.1.14342

    Help! Please, I beg you!

    Laptop certainly supports BT 4.0
    The question is: have you enabled the BT correctly in 8.1 parameters to win?

    Another question: have you tested the BT headset as part of another device?
    I mean, it is possible that the helmet is not working properly.

  • Get the bluetooth headset to work

    I have a new, but I guess that the old model laptop HP with Windows 7.  I bought a pair of bluetooth headphones inexpensive to listen to music, install them and it worked fine.  Has no use for a month or two, and when I went to them to use, they were more "my devices".  I have them re-installed and they still don't work - I have no sound.  Contacted the mfgr. and they sent me new.  Reinstalled them and still no sound.  They are accused, lit, installed the drivers, I get the message that they are connected: laptop Bluetooth speakers, but nothing.  Tried to reset the speakers, reinstall and still nothing.  Everything I found online is written in English of tech-geek, I do not understand.  I don't have the first clue about what might be the problem.

    Hi Chari,

    What is the brand of your Bluetooth headset?

    You can click on this link for instructions on how to connect a Bluetooth device. You can also check the post of Margot September 22, 2013 about your concern on this link.

    Let us know how it goes.

    Thank you.

  • Having trouble getting lists of reading is displayed on my iphone. I have already implemented the Division of the family and you can see the playlist on my other Mac (I have 2). Also, I have 2 iphones and cannot get the playlists will appear on the other.

    I have 2 macs. Let's call them A and B.

    Every Mac has an iPhone.

    I want to share playlists on A Mac with iPhone attached to Mac B and did not

    I have enabled the sharing of family and you can see the playlists of A Mac on Mac B

    Were unable have them appear on the iPad or the iPhone connected to the Mac B

    Have managed to see the playlists on the iphone connected to A Mac

    https://www.Apple.com/support/homesharing/getstarted/

    Read the guide carefully first.

    Then, make sure you have the same Homeshaing account (Apple ID) entered A and b.

    Enable sharing with in the preferences.

    Each library should appear and look like an icon 'home' in the top left area of iTunes (on both A & B).

    Select the library that has the playlist. Once the loading of the library, select the playlist view.

    Select the playlist that you want to import.

    Choose the area «...» "with your mouse and select"import playlist ".

    The playlist must synchronize with the goal of Mac. Under the iPhone sync settings, choose the playlist you just imported, and then press 'sync '.

  • Cannot get abc iview to load and read, works fine on google and internet explore.

    It worked ok then work now and all my plug-ins are up-to-date. He will play not only of ABC Ivew web site. It goes on google and internet explore and on my tablet from samsung.

    Hello

    Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

    If Firefox is open, you can restart Firefox Safe mode in the Help menu:

    • Click the menu button

      click Help

      then select restart with disabled modules.

    If Firefox does not work, you can start Firefox in Mode safe as follows:

    • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
    • On Mac: Hold the option key during the startup of Firefox.
    • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
      (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

    When the Firefox Safe Mode window appears, select "start mode safe."

    If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

    To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

    When find you what is causing your problems, please let us know. This might help others with the same problem.

  • Tecra S1: Cannot get battery bluetooth or wireless to work

    Hello. I have a tecra S1. I bought a friend and don't have is not the original cd. After a fresh install of xp sp2, I followed the order of installation of the drivers from the toshiba site. I tried several drivers for the wireless card, but it is still yellow in the devices. I'm confused as to why there are so many drivers for the wireless card (intel, toshiba, atheros, cisco, etc.), none of them work well? Can anyone help?

    In addition, as a result of the bulletin tec on the toshiba site I installed the toshiba bluetooth stack. Whenever I try to open the bluetooth Manager, it does not. Nothing will come up on the taskbar. Can anyone help?

    Thank you
    Matthew.

    Hello

    The fact is that these devices are optional on this unit. The laptop also has 4 different wireless network cards. You should be sure that you are using the correct driver.
    You suggested that the Bluetooth mouse is connected to the unit. Well, it seems that the Bluetooth works fine, but you have not enabled this feature.
    Try using the FN + F8 key combination to activate the WiFi and Bluetooth.

  • Cannot get digital channels will appear on kdl-40xbr7 it worked last week.

    Since my grandchildren where here last week my TV KDL-40XBR7 only list digital channels. When you perform the initial installation, it finds all analog channels digital channel search starts it concludes digital a few then scanning stops at step 4 of 7 and shows the analog channels, but no. I tried everything even to put tv back to factory settings and install still no digital channels. Does anyone have an idea what could be wrong thank you.

    discovered step son plugged a device bundles and it corrupted digital firmware. I downloaded the firmware and loaded on the TV and everything works fine now.

  • HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

    Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

    The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

    The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

  • Bluetooth headset connects, but no sound

    Hello, I use a XPS 15 L502X. I have a weird problem related to the bluetooth headset. I am able to pair and connect to my windows 7 OS but I am not able to hear any sound even after I put it as peripheral by default. Even the sound test can be heard but I can see the sound meter jumping up and down (which means that the sound is playing). I'm sure that my helmet is not broken because I hear it cleary in my ubuntu OS. This is the first time that I'm having this problem and I already used it on my windows 7. Any help would be appreciated :)

    Hi richlair,

    Welcome to the community,

    Have you tried to put your Bluetooth headset as device back to the game by default, while the media player (depending on whether you are using) work?

    I suggest that you remove and repair your Bluetooth headset. After he gets paired, set it as the default back reading device and then try to run the media player.

    I would like to know if the media player, running after configuring Bluetooth headset helps.

    Thank you

  • Cannot get new url of the tab open with the homepage (Google).

    After the upgrade, I cannot get rid of 12 boxes (Facebook, Youtube, etc.) on the new tab or make open with my homepage (Google). I tried two different newtaburl add-on, uninstall and reinstall Firefox and the directives of the object: subject: config, browser.newtab.url, etc. I can't even scratch try this approach. I can't get the 12 bar blues.

    Well, I know I'm repeating something you've read before, but just for completeness (and also, I suspect this isn't built-in Firefox page):

    (1) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

    (2) in the search above the list box, type or paste newtab and make a pause so that the list is filtered

    (3) double-click the preference browser.newtab.url and enter your favorite page:

    • (Default) page thumbnails = > subject: newtab
    • Blank tab = > subject: empty
    • Built-in Firefox homepage = > topic: welcome
    • Any other page = > full URL of the page

    Press Ctrl + t to open a new tab and check that it worked. Fixed?

    Some traps:

    If Firefox will not let you change this setting: you can have what is called SearchProtect on your system.

    Firefox if allows you to save your changes, but he doesn't know: one of your extensions may be the substitution of her. You can consult, disable and/or remove extensions on page modules. Either:

    • CTRL + SHIFT + a
    • "3-bar" menu button (or tools) > Add-ons

    In the left column, click on Extensions

    If the modification works during your session, but during the next startup is return to the unwanted page: you could have a user.js file in your personal settings Firefox (your Firefox profile folder). This article describes how to track down and delete the file: How to fix preferences that will not save.

    A little luck?

  • BlackBerry Smartphones Bluetooth Headset - only works for calls

    I have a Blackberry Pearl 8100 Smartphone. I was quickly able to get a bluetooth headset to work with her. Unfortunately, when playing music headset does not work (the sound only comes out the phone via the handset or the speaker). If a request comes in while music is playing, the bluetooth headset picks it up.

    I'm doing something wrong? Why not the music on the game Pearl via bluetooth if I want?
    Thanks for any help there...

    Don

    Resolved when I upgraded the operating system.

  • Plantronics backbeat 903 bluetooth headset did not get recognized in WIndows Media Player

    Original title: very frustrated with can I Media Player and headphones from synchronization

    On the main screen of the player windows media after having connected the plantronics backbeat 903 to windows media player bluetooth headset device does not appear, my places bluetooth says it is connected, in Control Panel under sounds and then under the tab audio it is there as well.

    Please help me with

    All my best,

    Tim Hayner

    <>Address removed from privacy >

    Hello

    Turn off and then turn on Windows Media Player and see if it helps.

    a: Click on Start , then run.

    b: then, type Control Panel in the Run dialog box and press ENTER.

    c: Then click on Add/Remove programs.

    d: and then click Add/Remove components present in the left pane of navifation.

    e: Then expand multimedia features.

    f: then uncheck the option for Windows media Player.

    g: and then restart the computer.

    h: Then place a control on the option for Windows Media player.

    I: restart the computer.

    Hope this information helps.

  • Cannot operate bluetooth headset. Send a message of 'Code 19'?

    Have a laptop Aspire R7-571.  I try to use a bluetooth headset.  In the device mgr folder, under Bluetooth USB - I get the message: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Is this referring to a dongle USB external; in this case, the computer should not have bluetooth built operability?  In 'settings' bluetooth does not appear?   If so, how can I correct this situation?

    Thank you.

    Right-click on that to receive the code and select uninstall. Then click on search the hardware changes.

    If that is fixed, go to Panel configuration/programs and features, uninstall the driver from Bluetooth, to download and install a new driver from http://www.acer.com/ac/en/US/content/drivers

Maybe you are looking for