BrowserLab does not work for me, he will not fulfill the load even if I have high speed internet?

Object

First time use of the browser lab does not.

Description of the problem

Okay, so, I'm working on a tutorial on CS5.5 page and I'm at the stage of using browserlab to preview online. I log in and enter my password then it opens my browser and I click on "Start using browserlab now" and a blanket of charge is displayed. It loads for about a minute and then remains 'white', which is actually the adobe with a language bar screen at the top right, but NO preview page? also, if I can go in dreamweaver again the browserlab tab reports an error saying "Timed out, failed to connect to BrowserLab.

Steps to recreate

  1. This problem occurs every time, and I have never run.
  2. 32-bit Windows 7 OS.
  3. I am using BrowserLab main interface as well as tests through the integration of Dreamweaver (DW is version 11.5 build 5315)
  4. I don't understand what means this next statement? "What is the URL you are testing against?

Expected results

I thought that browserlab open up my page in several browsers on a single page, so I could see if there are errors for different types of browsers.

Actual results

Does not load properly and gives errors.

Thanks in advance

Meillon MarshallAdobe1.pngAdobe2.png

Hi Marshall,

Thanks for the detailed report. Don't worry your #4 step, you do not at this point.

From what I can tell, you're opening BrowserLab in your browser first, then doing an overview of Dreamweaver, is that correct? I would try a test where first test you BrowserLab in stand-alone mode and if it works, then try BrowserLab with Dreamweaver integration. Please try to do the following steps:

  1. Close all your browser windows and Dreamweaver.
  2. DW leave closed, open a single browser window and go to https://browserlab.adobe.com
  3. Sign in and request a screenshot by typing a URL such as http://www.yahoo.com pressing
  4. It works for you? Do you get the screenshots for that? If this isn't the case, please describe the measures you have taken and what you see
  5. If so, close your browser window and open Dreamweaver. Do not open your browser to BrowserLab
  6. In DW, open the Web page you want to view in BrowserLab and press preview in BrowserLab Panel like button on your photo
  7. You may need to log in again, but I would like to know what is happening with this test.

Mark

Tags: Adobe Story

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