Bugcode_usb_driver BSOD on the new laptop computer

Hi all

I just bought a new laptop Sony VAIO with Windows 7. No complaints whatsoever, it is a wonderful machine, but a problem has arisen in recent days. After a few days of use, a BSOD appeared randomly. Two days later, same story. It seems to be no direct cause of the problem, it happens completely randomly and without no warning sign whatsoever.

The error code is:

Signature of the problem:
Problem event name: BlueScreen
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 2067

More information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA8008A051A0
BCP3: 0000000080863B 34
BCP4: FFFFFA8008654C50
OS version: 6_1_7600
Service Pack: 0_0
Product: 768_1

It says on the BSOD bugcode_usb_driver. I searched the Web but from what I can tell, there are many different cases that lead to this BSOD. I downloaded two minidumps of accidents (they are identitical) at the following ADDRESS:

http://CID-a71c9d7b38d4c469.Office.live.com/Browse.aspx/.public?UC=2

I hope this link works :-)

USB devices up to now:

-XAI gaming mouse
-External HARD drive

Earlier, I downloaded a new driver for the gaming mouse, but I doubt that will fix this, so any help is very appreciated!

Thanks in advance,

Hanzz

Hello

Since this is a new machine, you should get the seller and Sony support involved for replacement
and/or claim under warranty. If the cause is hardware that is more than likely to worsen if other USB
and maybe the other material is affected. Keep in mind the do more you to try to fix the most
They will argue that it is something that you have done for him.

Sony - Contacts
http://eSupport.Sony.com/us/Perl/contact-land.pl

Sony - drivers
http://eSupport.Sony.com/Perl/select-System.pl

Sony - Support
http://eSupport.Sony.com/

-----------------

Check these KB Articles that may apply.

Stop 0xFE peripheral sleep or Hibernate with USB streaming output
http://support.Microsoft.com/kb/974303

"Stop 0x9F" error or "Stop 0xFE" on a Windows 7 or Windows Vista-based computer that
use some USB AMD EHCI host controllers
http://support.Microsoft.com/kb/982091

BCCode: FE 0x000000FE<-- read="">
http://www.faultwire.com/solutions-fatal_error/BUGCODE-USB-driver-0x000000FE-* 1251.html? = date order

There is also a code of 19 Bug_Check that may or may not be linked to the FE.

List of crash - created using BlueScreenView

Dump File Crash Time Bug Check String Bug check code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused by the driver Caused by address Description of the file Name of the product Company Processor Name of the computer Number of processors Major version Minor version
081910-33587 - 01.dmp 2010-08-21 16:44:15 BUGCODE_USB_DRIVER 0x000000FE 00000000'00000005 fffffa80'08a051a0 00000000' 80863b 34 fffffa80'08654 c 50 USBPORT. SYS USBPORT. SYS + 2de4e Driver Port USB 1.1 & 2.0 Microsoft® Windows® operating system Microsoft Corporation x 64   8 15 7600
082110-34320 - 01.dmp 2010-08-21 16:44:07 BUGCODE_USB_DRIVER 0x000000FE 00000000'00000005 fffffa80'089f91a0 00000000' 80863b 34 fffffa80'097a6c50 USBPORT. SYS USBPORT. SYS + 2de4e Driver Port USB 1.1 & 2.0 Microsoft® Windows® operating system Microsoft Corporation x 64   8 15 7600
081210-43430 - 01.dmp 2010-08-21 11:48:37 BAD_POOL_HEADER 0 x 00000019 0x00000020 0x8520d000 0x8520d300 0 x 08600000 Ntkrnlpa.exe Ntkrnlpa.exe + 11f1b6 NT kernel & system Microsoft® Windows® operating system Microsoft Corporation 32 bit   2 15 7600

BCCode: 19 0 x 00000018<- read="">
http://www.faultwire.com/solutions-fatal_error/bad-pool-header-0x00000019-* 1040.html? = date order

Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot the BlueScreens - top 3 answers.

http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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