Busy service

Hi I can not create a support request for my laptop that is under warranty. He says just 'busy Service' whenever I submit the serial number of the product. The power to my T440 brick broke, it will not power or recharge the battery. How can I create a ticket to get this replaced?

Looks like their number is the following:

THINK brand products
English
03705-500-900 (local rate)
(The standard warranty support)
09:00-18:00 Monday to Friday

Tags: ThinkPad Notebooks

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