C40 failed to save on CUCM 10.5.2

Hello.

I have a C40 end point that I am looking to get his registration in CUCM. C40 runs version 6.0 and the good proxy is defined. The logs show the following

 Sep 16 17:32:21 ppc appl: 795.74 PROV I: void CUCMProvision::CUCMProvisionUser::report(bool) Provisioned Successfully Sep 16 17:34:21 ppc appl: 915.75 TRUSTLIST W: Download of trustlist 'http://10.254.5.10:6970/CTLSEP00506083a608.tlv' failed, error code: 4 () Sep 16 17:34:21 ppc appl: 915.75 TRUSTLIST I: Download of trustlist 'http://10.254.5.10:6970/CTLSEP00506083a608.tlv' complete Sep 16 17:34:21 ppc main: handyiron secProcessTrustFile "/tmp/CTLFile.tlv" failure code 1 (TL_FAILURE) Sep 16 17:34:21 ppc appl: 915.76 PROV I: void CUCMProvision::CUCMProvisionUser::configItem() 'http://10.254.5.10:6970/SEP00506083a608.cnf.xml' Sep 16 17:34:21 ppc appl: 915.78 PROV I: Ignoring upgrade to '' (same as current) Sep 16 17:34:21 ppc appl: 915.80 PROV W: new config identical to last config; prune Sep 16 17:34:21 ppc appl: 915.80 PROV I: void CUCMProvision::CUCMProvisionUser::report(bool) Provisioned Successfully Sep 16 17:36:21 ppc appl: 1035.81 TRUSTLIST W: Download of trustlist 'http://10.254.5.10:6970/CTLSEP00506083a608.tlv' failed, error code: 4 () Sep 16 17:36:21 ppc appl: 1035.81 TRUSTLIST I: Download of trustlist 'http://10.254.5.10:6970/CTLSEP00506083a608.tlv' complete Sep 16 17:36:21 ppc main: handyiron secProcessTrustFile "/tmp/CTLFile.tlv" failure code 1 (TL_FAILURE) Sep 16 17:36:21 ppc appl: 1035.81 PROV I: void CUCMProvision::CUCMProvisionUser::configItem() 'http://10.254.5.10:6970/SEP00506083a608.cnf.xml' Sep 16 17:36:21 ppc appl: 1035.84 PROV I: Ignoring upgrade to '' (same as current) Sep 16 17:36:21 ppc appl: 1035.89 PROV I: void CUCMProvision::CUCMProvisionUser::report(bool) Provisioned Successfully

 
On this basis, I think that is not the right file ITL. This unit has been setup for use on a different CUCM. Is there a way to delete this file? The experts out there who can direct me in the right direction? Thanks in advance.

 

 

If you move from one environment to another, it would be better to do a factory reset on it before adding it.

Wayne
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Remember the frequency responses and mark your question as answered as appropriate.

Tags: Cisco Support

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