C4680 only prints the top and the bottom of the page.

No text or image on the paper. Only print "page 1 of 1", the right upper and info on file:///C...ect on bottom left of page as well as the current date on the right. I just installed 2 new HP ink cartridges. The test page was ok. This only happens when I want to print a page of my email. I have windows 8

Miss TeriLynn thanks for your response. I'm went to HP site & updated the driver, I had (found this info using the HP error scan tool) and this update solves the problem. Thanks again for your response.

Have a great day,

GolferJack55

Tags: HP Printers

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