Can I Exchange my color camera if it has closed but bought from Sears?

The problem is that I bought the Sony NEX 5 t of Sears online, didn't know it was money and prefer the white model but Sears isn't actually wearing the white model. So instead of having to return it and order a new one I was wondering, because the package is not open, if I can exchange this money model by referring it to Sony and have sent white of Sony? (Of course pay for shipping in the process). Let me know, thanks!

Hi Linlou,

Unfortunately, we are not bound to the store and sale of third-party site. Sales are related only to their sites. So please contact them for your help. However, we can help you repair issues in the warranty conditions, also I can give you a link to view our new products.

If my post answered your question, please mark it as "accept as a Solution.

Thanks ~ Andrew.

Tags: Customer Relations

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