Can I use a prepaid card for subscription in terms of creative photography Cloud?

Hello

Recently, I tried subscribing to CC (Plan of photography) using my prepaid MasterCard card. I read on another thread that is should be possible to use a prepaid credit card to subscribe to creative cloud.

However, every time I finish my order an error message that says: "there was a problem processing your order, contact Adobe to...» »

Screen Shot 2015-12-28 at 11.56.37 AM.png

I live in Malaysia, and so far the support of Adobe for the Malaysia was not very useful. They constantly tell me it shouldn't be error should not happen, and they will look into it, but it will take 5 to 7 days. I have Photoshop and Lightroom is urgent and cannot afford to wait. I contacted them last week and they said they would look in there, but I've yet to receive updates, and it is still unable to subscribe to CC.

Does anyone else have this problem? In addition, everyone all tried using a credit card to subscribe to CC?

I tried to use different browsers, my history, and caches, clearing and my internet connection troubleshooting. I was also in touch with the supplier for my prepaid card (Aeon Malaysia) and they assured me that my card can be used in online transactions. I also checked my card balance to ensure that there are sufficient funds to buy a CC.

Help, please!

Creative cloud for individuals is available in Malaysia:

http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf

Please note that the country of your payment address, the country on your Adobe account and the store you purchase of should be the same.

Please refer to this link for more details and in the case of the country of your AdobeID is wrong:

FAQ: How can I change the country associated with my Adobe ID?

Tags: Adobe

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