Can not do a full backup

I have 10 items on Windows 7.  When I try to do a full backup on an external hard drive, I see ' calculating size total media "and execution bar stops at 96% and nothing else happens.  I waited for an hour, nothing.  My CPU usage meter shows no activity.  It is as if he is suspended.  I can't cancel, I have to click the x button.  At some point in the past that works because I had three all backup files on my external hard drive (which I deleted before you do).

What's wrong?

OK people.  I think I got it fixed!

I went with the support of Adobe paid ($39) and after a few days (almost a week), it seems to be fixed.  At least, I can now make a backup.  I have not tried to restore from it again (or I will cause that creates a whole new level of complexity.)  Suffice it to say the part of my backup procedure is now doing a copy of catalog file and my photos on an external drive.

After several calls to whom we did much basically the same things that you, dear friends suggested I do, Adobe said they would get back to me within 48 hours while they esclated it.  It was last Wednesday.  On Tuesday (6 days later, but over the weekend), they were recalled to work.  We all seemed to agree that the catalog is corrupt.  They wanted me to download the catalog offending on their ftp server, we did.  Either way, the level of expertise on the line this time was considerably higher than last week.

Apparently, as they climbed over the issue, some backroom engineer asked to have my catalog sent to them so they could watch.

The next day, I get a call and download us the catalog sets down to my PC and I have successfully completed a top backup.  It looked like it had been fixed very quickly yesterday.

So there is an answer.  I suggested it, they try to put the fix in their catalogue of repair service, but...

Meanwhile, I discovered that many of my pictures already had the tags written for them.  Many do not have.  Since I've never used tags writing to photo option keyword, I was wondering when and how the tags wrote.  I asked Adobe and they said that if you have photos to analyize it can also write the tags.  And you were correct, that the tags on the files are the last 'editorial '.  Any changes to the tags that make you in the organizer do not appear in the files to what rewrite you for them.

Hope this helps other people.

And THANKS a lot for all the help and expertise you gave me.

See you soon,.

Eric

Tags: Photoshop

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