can not get captcha to recharge

Hi all - I've entered the Microsoft "Artoftouch" promotion.  Part of the time, I CANNOT Get the captcha security right.  I can see it, but there is a certain letter (I think this is a letter) which looks like a lowercase l, but it does not work.  Or not a number a 1 nor a /).  Whenever this particular text is in the captcha security, can't do it.  Nor it will reload even if it offers this possibility.  So frustrating!  Can't imagine what the mark could be!  Would appreciate help.  Thank you.

Hello, John Rubdy,.

Thank you for taking the time to answer.  None of the above, thank you.  As I said in another answer that I received, now the reload Captcha, and exactly what do I do if I see symbols that resemble a l G, Q, or tiny.  I think it had to do with high traffic or some other difficulty, the site could have.  Even now, at times, I laugh as he says 'UH OH', not having to IE9 and HTML5 - I HAD software rendering enabled for html5 and IE9.  Fortunately, this is only occasionally.  And so, when that happens, the symbol for incompatibility appears.

Thanks again!

Tags: Windows

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