Can not see a digital signature in PDF / green bar does not exist

I have a user who cannot see the digital signature in a PDF document, but it can print the document and the signature appears on the

print.  He uses Adobe Reader 11.

When he sends the PDF document to others, a green bar appears at the top of the screen that says: "this file contains fillable field...» Highlight the existing fields.

The other user will click 'Highlight the existing fields' in the green bar and the digital signature appears in the document.

The initial user does not receive a 'Green Bar', so I don't know how to choose "Highlight existing field" to display the signatures.

Any advice would be appreicated

Scott H,

Please ask the user to repair the installation to the title of the help (Menu), help-> Intallation to repair.

In addition, check the updates.

Let me know if the problem persists.

Kind regards

Nicos

Tags: Acrobat

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