can't download adobe reader - message indicates that new version already installed but I don't have Adobe reader installed

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• Update of Adobe Reader DC - New Version already installed

  I am currently machine

  Windows 7 Enterprise x 64 with the image of the company

  G2 EliteOne 800 HP AIO

  The user has a corporate webapp that is supposed to view reports in PDF with Adobe Reader form through a HTML framework. The version of Reader included in the image is Adobe Reader X. After testing on the users computer and my own, I found that I could launch the report on my machine (with Adobe Reader DC) but not on the cost to build with Reader X.

  Of course, my first thought was to simply update X DC. I have downloaded and run the installer from the Adobe website, and received a message that says "the installation process failed. A more recent version is already installed. "

  East was quite confused as I was updating certainly from X (an older version) to DC (a newer version). What I found was that the original installation of Reader X disappeared completely and I couldn't reinstall all versions! No ads for Adobe Reader X lies in programs and features.

  The only remaining information that I could find were some reg entries and an empty folder in /Program Files called 'Adobe Reader DC", which was devoid of all files.

  It almost seems that starts the process of update installer replaces the old program, installation failure somewhere but do not make back the installation and reinstall the previous version.

  I also tried to run the cleanup tool from Adobe to remove all persistent files but that did not help at all. In case anyone asks, I have run all the tasks in a user has administrator rights account above.

  Has anyone seen this problem before? As is, the only way I know to get Reader X is to make a new picture of the machine.

  Superuser x-Post

  Windows 7 - Adobe Reader DC updated - new Version already installed - Super user

  Hi jkraniak ,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  If you are facing the same ask you please check with the other user account with admin rights & try these steps there to reproduce the problem.

  Refer to this article:- Troubleshooting from Adobe: create an account to administrator in Windows

  Let me know how it goes.

  Kind regards

  Christian

• Newer version already installed error message when you try to install acrobat reader

  When you try to download acrobat reader 10.0 that it gives me the error "New version already installed" I'm not there that in the list of installed programs. so that I can uninstall it. JavaScript is also enabled in my browser. Please help in how to proceed.

  Hi bond_007,

  Cleaning of Acrobat Reader Download Adobe Reader and Acrobat tool - Adobe Labs tool to uninstall the application.

  Then try to download the Acrobat Reader software from here: http://get.adobe.com/reader/enterprise/

  Let me know if it solves your problem.

  Kind regards

  Meenakshi

• How can I download my creative suite on a new computer, previously bought for PC, now I have a Mac

  How can I download my creative suite on a new computer, previously bought for PC, now I have a Mac.

  You can download without problems.  but you need a mac serial number.

  If you do not and your suite cs6, l http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm

  If you have one:

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• Tried to install Adobe Reader on the Mac, "new version already installed.

  I am trying to install Adobe Reader on my Mac. I uninstalled and reinstalled. I keep getting the message that the new version is already installed...

  Hi Sarah Simac,

  Seems that the reader is always present in your system. Its not completely uninstalled.

  Try to directly remove the application from the Applications folder, which is just trash/Applications/Adobe Reader.app.

  Also, this can cause a break in the features of Safari to read PDF files using Adobe Reader plugin. To resolve this problem, go into/Library/Internet Plug - Ins / and remove AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

  Also try to open this link in another browser: Adobe - Adobe Acrobat Reader DC Distribution

  Let us know if it works.

  Concerning
  Sarojini

• Flash Player indicates that my version is obsolete, but I installed the latest version available for linux 64 bits.

  Sorry, your computer does not have the latest version of Flash Player installed.

  Please proceed to step 2. (Your last version11.2.202.577 Version21.0.0.182)

  Then, after following the instructions for step 2:

  NOTE: Adobe Flash Player 11.2 will be the last version of target Linux as a supported platform. Adobe will continue to provide backports of security Flash Player 11.2 for Linux.

  Version 11.2.202.577

  
  

  In my opinion, Flash Player does not make that my version is obsolete, when I have the latest being available for my platform.
  

  Hello

  I doubt that web sites use the widget 'Check now' to check the latest version of Flash Player.  Content providers more to define their content to use a specific version of Flash, especially if this version contains some features that they use in their game/application, not necessarily the most recent version.  One option is to use Google Chrome which incorporates Flash Player and use the latest major version (21).  PPAPI plugin is also supported on Ubuntu for Chrome browsers (Opera, for example).  If you use Ubuntu and are not opposed to the opera, it is another option.

  --

  Maria

• After firefox is closed and then reopened, a message indicates that firefox is already running (in the background) and restart the computer.

  the window closes normally, then when I open it I get a message that Firefox is still running. I open the Task Manager and it does not appear in the application tab, but appears in the processes tab, where I "end process" I'd appreciate any help. Thank you

  See "hang out":

  • http://KB.mozillazine.org/Firefox_hangs

  See "Firefox crashes when you exit it:

  • https://support.Mozilla.com/kb/Firefox+hangs

• my microsoft work does not work error message that I need to reinstall, but I don't have a disck because it was already installed when I bought at walmart

  I bought my dell computer 2009 Wal-Mart, that he has is already set up with windows vista basic... and now my microsoft works does not work it says I have to reinstall.  However, he is not come with a disc. so, how can I do without having to buy a disc

  Go here: https://smartsource.dell.com

  This is where you go to download programs that have been installed on your computer that you do not have a CD for.

• I installed SP1, but my computer it does not see a warning asking me to install in the updates? How can I get the count to recognize that it is already installed?

  I had to reinstall Windows Vista and all necessary Windows updates I could upgrade to 7. I installed everything, including SP1 according to the window updates installed. My computer will not recognise that SP1 is installed and it wont let me go to 7.

  Hello

  The problem persists with Windows Vista SP1?

  Method 1: Download and install the update manually and see if it works.

  For Windows Vista 32-bit SP1:

  http://www.Microsoft.com/en-in/Download/details.aspx?ID=30

  For Windows Vista SP1 64-bit:

  http://www.Microsoft.com/en-in/Download/details.aspx?ID=21299

  Method 2: Download and install the Fixit and check if it helps.

  http://support.Microsoft.com/mats/windows_update/

  Hope this information helps.

• I get the error message "Microsoft Client Protection has been found", but I don't have MS Security Essentials installed now what

  First story... I installed MS Security Essentials, but I get something into my computer that caused his failure.  It would not uninstall, and then finally after a long struggle I finally got deleted.  I have no reference to it in the registry nor are there all of the folders on the computer I can find have all files to make it.  I tried to install it again but I always get an error that it cannot find the mp_ambits.msi file.  Even when I run at the prompt of msg in the folder newly created with this file in there.

  I then tried to have at least the Defender installed to see running windows and then I get the "Protection of the MS Client has been found" which refers to the MS Security Essentials, which is not installed.  But there is obviously some there remains something that makes my system "THINKS" that Essentials is installed.

  Anyone has an idea on how the devil clear this issue so that I can either install Windows Defender or Security Essentials?

  Hi BillSheets,
   
  Try to use the cleanup utility to remove the program completely from your computer:
   
  For more information, see:
  List of tools to clean/uninstall anti-malware programs
   
  Before installing Security Essentials, refer to this article:
  Checklist for installation of Microsoft Security Essentials

• Get the message "McAfee VirusScan has stopped working properly", but I don't have McAfee

  Get the following reports on the problems and Solutions:

  A problem with

  has stopped working properly.

  McAfee, Inc. recommends that you go online on their site to check the latest updates of information support and product:

  Click to go online on the website of McAfee, Inc. for more information and support options
  I have not installed McAfee!

  Hello

  I recommend you perform the clean boot and check the issue.
   
  Configuration of your system in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
   
  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
   
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135 
   
  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

• why I can't download adobe reader on my windows vista computer. Error message is invalid key

  I can't download Adobe reader. The installation starts, but then I get the message that the key is not valid. I don't know what to say or how to fix. How can I get a key of vaid.

  This is a problem caused by Microsoft or one of their recent updates.  Here is the solution

  1. the address of the Windows Explorer bar type %appdata%\protector.exe
  2. on the right side double click on the Microsoft folder
  3. now, look for a folder named Crypto; delete or rename to something like Crypto-old

  If you need more detailed help, tell us your version of Windows.

• I can't download Adobe Acrobat Pro XI as a message that I do not use a windows update IE.

  I can't download Adobe Acrobat Pro XI as a message that I do not use a windows update IE. I am operating Windows 8 Pro w/IE 10 installed. I just bought the Adobe upgrade and would like to get installed it.

  Try using Chrome or Firefox.

• How can I fix an error message that I can not download acrobat reader?

  I get an error message when I try to install Acrobat Reader and then my pc crashes every time. Someone knows how to fix this?

  Please follow: error message "can not download Acrobat Reader' then pc crashes. How to fix it?

  (Double Post)

• How can I download adobe reader 11

  I am running windows 7 and can't download adobe reader. The download stops about 75% of the way in which the process, and a message states that Windows install does not update of managed advertised products. At least one characteristic of the product must be installed before applying the update. I had the drive on your computer but uninstalled because I couldn't print documents. I uninstalled it all over the place I was not able to install it again.

  You can try to use this tool to remove all traces of the previous versions of the player:

  http://labs.Adobe.com/downloads/acrobatcleaner.html

  Then you can download the offline Player Setup of

  http://get.Adobe.com/reader/Enterprise/

  After downloading, restart your computer and run the Setup program before anything else.