Can't find where I can plug my serial number
Hello
I need help to activate my account. I activated the trial version, then I bought a month with a value of creative cloud and now I am employed by a school of design so they gave me a serial number (all numbers).
I tried for an hour to determine how to turn it on or the place where to enter without a bit of luck.
There seems to be nowhere on my account page on the adobe site where I can fill this code.
There is no option on the desktop app launch page either. He asked just for my Adobe ID at all times.
Help, please
Hi say2222222,
Sorry for the inconvenience caused!
Please, sign of creativity Cloud desktop Application https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Close all Adobe Applications are open
Please rename rename SLstore in Slstore.old to the following location
Windows: c: / / program data / Adobe /.
Mac: / library/application support/adobe
Rename slcache in slcache.old from the following location
Mac: / library/application support/adobe
Win: C:\Program Files (x 86) \Common Files\Adobe
Then run any Application
You can also follow this https://helpx.adobe.com/x-productkb/global/installing-activating-try-buy-product.html
Let me know if it works
Tags: Adobe
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