Cannot configure the fields to fill in Mode "to prepare the form." Please help :)

Hello Adobe community.

Here is a video link to explain my problem, there is also some text below explaining my problem too:

Questions of implementation of the fields to fill in Adobe Acrobat.webm - Google Drive

Last week I published a PDF file in Acrobat and added to fill fields... everything worked very well.

This week, I'm doing the same thing.

-J' open the PDF file in Adobe Acrobat (CC)

-I'm going to "prepare the form."

-J' I 'add a text field.

* Now at this stage, everything worked fine. But now... I add the text field and I can't change it at all. I can't resize the text box, select it, nothing. I can even add a default in its properties, and nothing will be displayed. What is going on? I tried troubleshooting this online and I can't find an answer. In addition, I just did this last week, so I know it's possible lol.

Any help would be greatly appreciated

Levi Koenig

It is a strange...

First of all, thanks for the video, it's so much easier to understand what is happening when I see how things do not work.

From what I see, I guess that it is something that is specific to this particular document. Have you tried to add form fields to a whole new document? You can do by ensuring that no other document is open in Acrobat, then Cmd-Shift-T to create a new document with a blank page in it. Now select Tools > prepared form - because this is a new document that was never recorded, Acrobat invites you to save it. Once registered, try to add a form field. It work? The form field is the way that you expect it to behave?

If this isn't the case, then it is very likely that there is something wrong with the installation of Acrobat. The first thing I would try is to select help > check updates, make sure that you are running the latest version of Acrobat DC. If this does not help, I uninstall Acrobat and install again a new download. You can download Acrobat here: download Pro or Standard versions of Acrobat DC, XI or X

If the problem is specific to your document, we will know why this is. It is possible that the document is corrupt. There are several ways you can try to recover from some alterations: the first thing I would try is to do a "save under" to save a new file name. Does it work or you get an error message? If you can save as a new file, the new file shows the same problems? If so, then try to extract just one page in a new document. To do this, open the thumbnail on the left, then select the page, right-click and select Extract page. This sill to create a new document with just one page in there, save it and try again.

If you are still not able to add form fields that behave properly, it gets a bit more complex. How was the file created? Application used to create the original file and what application was used to save the file as a PDF file? Would you be able to share this file?

Tags: Acrobat

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