CD/DVD drive will not open a picture disc

My CD/DVD drive will not open a photo record, any ideas?  It used to work and now will not, it is not an old computer

Hello

Here's what you can try to solve the problem: http://support.microsoft.com/kb/330135

Tags: Windows

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    Try this fix manually if the Fixit 314060 does not work
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
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    When you insert a CD or a DVD, Windows Vista may not recognize the disc
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    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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  • Toshiba cd/dvd drive will not read or eject or anything like that!

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    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
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    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
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    ===============================

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    -----------------------------------------------------------------------

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    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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