cannot delete emails from the Inbox

Using Outlook Express.  Some emails go in box shipping and stuck there.  Messages are sent repeatedly but not appear in the sent mail or leave the Outbox.

You have posted on the forum for Windows XP Performance and Maintenance, and you probably should have posted in the Forum Win XP Internet Explorer since OE is part of Internet Explorer.  If your message is not answered, a moderator of the Forum will eventually move your question, but you can also move it yourself if you want to.

At the end of your first post (original post) is a button change. Click on the button and change the Forum the Forum there is Internet Explorer.  Click on all subjects, and in the menu drop-down menus, select your product information and the subject. This will put you in the forum that fits your problem.

Kind regards...

P.S. See if these links may help:

http://support.microsoft.com/kb/262052,

http://forums.majorgeeks.com/showthread.php?t=103992,

http://www.ehow.com/how_5798421_delete-email-outlook-express-outbox.html,

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-networking/Outlook-Express-keeps-outgoing-emails-in-Outbox/f0579ebf-7955-4B44-9a7b-8f397bdb576e

Tags: Windows

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    Thank you very much for your answer.
     
    Outlook Express is listed on the Start button.  Following your instructions,.
     
    I clicked on start, Control Panel, Folder Options/view.  Point of view, a list of Options have been posted and some have been checked, including 'display the hidden files and folders '.
     
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    After deleting messages in OE, go to file | Folder | Compact to reduce the size of the folder.  Otherwise removal does not affect the size of a folder.  You should probably go to file | Folder | Compact everything to reduce all sizes of folder in OE.  I would like to make a backup first.

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    It is not best to start a new message when you are tracking on another, because nobody knows what you're referring to when you the previous thread.  I managed to find it well and Bruce said: ' tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run '.

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    Check: File | Work offline and in: reviews | Layout: uncheck the preview pane. Can delete you it now?

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    You are the very welcome, but please take into account preventive advice.
     

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    Don't worry about what Vijay suggests until you move all messages from the Inbox you want to keep.  His suggestion will scan all messages in your Inbox.

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    You did not mention what e-mail program you use. These instructions will help you with Outlook Express.

    Spend most of your messages out of the Inbox if you can and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

    Compact all folders as described below.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

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