Cannot download itunes64setup.exe with Firefox 27.0.1 under Win 8 and 8.1 to win, but works ok with IE
The download page http://www.apple.com/itunes/download/ process goes up to ask whether to save but don't save at all and goes directly to the "thank you for downloading...". "Web page.
Reluctantly, I tried the download with IE11.0.9600.16521 and that worked without a hitch.
Download 32-bit version with a computer Win7 laptop works very well. He is also using Firefox 27.0.1.
This is a known issue. If the page in the background becomes the thank you page so that you are always choose a download site, the download does not start. The trick is to choose "save files to: (specific folder)", under Options - general, or to quickly choose a download using an add-on like location to save the file in.
- Startup, homepage, tabs and download settings
- https://addons.Mozilla.org/firefox/addon/save-file-to/
If you are interested in technical details, this bug report to look at.
- Bug 918000 - can't download new version of iTunes on Apple site
Or that it depends on.
- Bug 673366 - me.com file download fails when 'Always ask me where to save files' is enabled
Please keep in mind that Bugzilla is not a support forum.
Tags: Firefox
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