Cannot get administrator access to download the Windows 8.1 upgrade
Hello.
I have a new XPS8700. I was able to download the Windows 8.1 since the MS. Store upgrade My first problem is the lack of updates from Windows, I did, and now I can see the 8.1 update in the store. I can also download updates to other access points.
My problem is a continual notice whenever I hit the download that I must log in to an account with admin access. Best I can tell, this and other forums have shown me how to add the Admin feature with the command prompt. I even created a second account and did the same thing. In the summary screen of the user in the Control Panel, the two users show "administrator." But I still can't access
I tried "net user administrator / Active: Yes" but also tried the same thing with permutation of my name for the administrator
The real ' administrator' user cannot do anything in the App Store. This seems to be what's supposed to happen.
Does anyone have advice?
Very frustrating to say the least
Sounds like a bad set-up. I would advise to uninstall KB2871389 and put it back manually. Also uninstall McAfee and then retry the update.
I also recommend asking a reinstallation DVD Windows 8 of Dell.
Personally, I prefer a clean install and certainly have a way to clean install would be beneficial to you if you are having these problems with the factory settings. For instructions on how to clean installation guide reinstalling Windows / A Clean install of Windows 8.1:
http://dellwindowsreinstallationguide.com/
Unfortunately, the combination of policies (blocking Windows 8.1 media to accept product keys Windows 8.0) Microsoft and Dell systems with Windows 8.1 not marketed is problematic for the end user. Dell won't be able send you reinstalling Windows 8.0 media. If you can get your hands on the Windows media 8.1, then you can clean install with him using the following arounds:
Note If you ask to request installation media the DVD and not the USB as DVD can contain additional Dell drivers that may cause problems similar to the factory settings.
Tags: Dell Software
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