Cannot install Google Chrome and Mozilla Firefox.

Original title: google and firefox installation

While I am able to connect on explore cannot install google and firefox. Some software is an obstacle.

Hey Maw,.

To provide the proper resolution, I would need more information on your side.

1. deal with any problem during the installation of other programs?

2. what exactly happens when you try to install Google Chrome and Mozilla Firefox?

3. did you of recent changes on the computer before this problem?

This problem can occur if the program was not completely installed, or because of Windows Installer issue.

Method 1:

I suggest you to run the Microsoft Fixit and check if it helps.

Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/Program_Install_and_Uninstall

Method 2:

If the problem persists, I you suggest to set up the computer in a clean boot state and then try to install the Google Chrome and Mozilla Firefox.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note:  After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 3:
If the problem persists, I suggest you to try the steps in the articles and check if it helps.

Other (offline) installer of Google Chrome (Windows)
http://support.Google.com/installer/bin/answer.py?hl=en&answer=126299

Install Firefox on Windows
https://support.Mozilla.org/en-us/KB/install-Firefox-Windows

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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