Cannot install Vista SP2; 'upgrade' disabled when I try and re - install by KB958044

Hello

After three days of struggle with trying to get Vista Ultimate (purhcased at the United States) SP2 update, and several failures of various updates automatically downloaded from Windows Update: I finally found and read

http://social.answers.Microsoft.com/forums/en-us/VistaInstall/thread/09c291bf-3868-4DFA-8004-139ec8018aa1

MS response has been a link to: http://support.microsoft.com/kb/958044

But when I try to follow the instructions in KB958044: 'upgrade' is disabled.

I don't really wish to throw three days work of re - install my programs, tweak the settings, etc.

Thank you, Bill Woodruff Bill Woodruff

Hi Bill Woodruff.

Because the standalone SP2 package failed with the error: '0 x 80070490', you can try to run Checksur (KB947821) to address corruption in the manifest of component maintenance (EC) and try to install SP2 Standalone Package.

To run Checksur (KB947821) follow the mentioned below as follows:

(1) download and run the system update by the following article preparation tool: KB947821. Description of the system update tool for Windows Vista and Windows Server 2008: http://support.microsoft.com/kb/947821

(2) put the computer in Cleanboot before installing the stand-alone Package of SP2:

To perform the cleanboot, refer to:

Click Start, type msconfig in the search box and press ENTER. If you are prompted for an administrator password or a confirmation, type the password, or click on continue. On the general tab, click Selective startup, Selective Startup.Under, clear the check box load startup items. Click the Services tab, select the hide all Microsoft Services check box, and then click Disable all. Click OK.

How to perform a clean boot procedure to determine if background programs are interfering with a game or a program that you currently use: http://support.microsoft.com/kb/939671

(3) try to install the stand-alone Package for Windows Vista SP2.

(4) after Installation of SP2, put the computer in Normal mode:

Click Start and type msconfig in the box start the search. On the general tab, select "NORMAL STARTUP". Click on apply, then OK. When you are prompted, click on restart.

However if SP2 fails to install again, then you can have make a repair or Installation upgrade Inplace of Vista to install SP2 as mentioned in article KB958044 after uninstalling SP1.

During the Upgrade Installation process, you will get the options go online to get the latest updates for installation and do not receive updates for installation. If you choose the option to go online to get updates, then it tries to download updates for the installation process, the windows updates required for Installation, including driver updates and it won't include all the latest Service Packs for Windows Vista.

If you get an error "upgrade is disabled" when you try the Inplace upgrade, it may be due to a version of Windows Vista with Service Pack 1 installed, you can not upgrade by using media that does not Service Pack 1. If you have a drive without SP1 and SP1 is installed on the computer as an update, you need to maybe uninstall SP1 first and then start the Installation of upgrade or you can arrange a full disc with SP1 to make Installation of upgrade by using the product key came with your upgrade disc.

For more information, please visit the link: http://support.microsoft.com/kb/951247

If you try to uninstall SP1 to upgrade Installation, you can follow the mentioned below as follows:

1) click Start, type Appwiz.cpl in the Start Search box, and then click Appwiz.cpl in the list programs.
(2) If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

3) click View installed updates. Click service (KB936330) package you want to uninstall, and then click on uninstall.

For more information, please visit the link: http://support.microsoft.com/kb/948537

Hope this information is useful.

Let me know if it worked.

With regard to:

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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