cannot log on computer, it should reinstall XP, how?

I have a Dell Latitude D500, when I turn on it goes to a window asking for the administrator password.  I tried, to no result, by default and all the others I could think (I never assigned a) and can't always get.  Reference Dell insists on the fact that I have to reinstall XP.  Question is how can I do this?  What steps must I do to reinstall my XP?

Please go through this link:

http://www.michaelstevenstech.com/cleanxpinstall.html

Kind regards

Chauvet J.

Tags: Windows

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