Cannot open the DVD drive to insert a CD or DVD

Similar Questions

• DSX HP 16 - cannot open the DVD player

  Hi all

  I have a brand new HP DSX 16 and I am now setting up Vista and everything.

  I also bought a norton Internet Security 2009, so I was about to install it.

  Here is my story:

  1. I opened the box of Norton Internet Security 2009 to get the CD

  2 - I press the eject button on my laptop DVD player = nothing happens

  3 - I press the eject button which is above my keyboard. The mouse seems to be in the mode of "Hourglass" for 1 second and nothing happens

  4. I reboot and install all updates

  5. I searched google and this forum and found nothing

  6. I tried to push with a PIN to manually open the drive and nothing works. It seems that I can't push something to open.

  What should I do?

  EDIT: OK, problem seems to be fixed. I pushed harder with the PIN to manually open the drive. I was afraid to break something first! Now the work of eject button...

  Message edited by Etdashou on 02/09/2009 12:07

  Using a paper clip are you able to open the drive manually? The drive activity light flashes when accessing the drive?

• Cannot open the DVD with audio decoder AC-3 on the satellite series

  Hello!
  If I try to open a dvd with ac3 encoding on that, I get an error message saying "it is impossible to start the AC-3 audio decoder, because the moonlight odio dekoda filter is not enabled. "Please, send to: [email protected].
  But the address of the Web site does not load and no response on the e-mail address.

  If someone has had this problem and how can I solve this problem? Please help a novice.
  Many thanks Ste

  Why you n t use other programs like WinDVD or PowerDVD to play the DVD and watch DVD movies?
  The WinDVD must be installed on most of the newer Toshiba laptops.

• Cannot open the dvd player manually

  I can't open my disc drive manually.  "I pushed the button that normally opens her mouth and he just stuck: stuck-in."

  Hi NancyMantyla

   

  Because the question is purely material I would contact the manufacturer of the system to help with the resolution of the issue.

   

  I hope this helps.

• Every time I try to open a pdf document that is located on a server of our company (so not on my laptop), the drive still shows error. Cannot open the document. Only in EAC I copy the document to my local PC, I can read without problem. Server is mapped

  Every time I try to open a pdf document that is located on a server or in our company (so not on my laptop), reador always shows error. Cannot open the document. Just in case I have copy the document into my local PV, I can read without problem. Server is mapped in my FileExplorer (Win7). So boring and big bug I think.

  Massage of error: "there was an error opening this document. The network path was not found.

  Hi tobiask53385798,

  Could you please try to disable Protected Mode under ' Edit > preferences > (protection) "and see if that helps.

  Let me know.

  Kind regards

  Ana Maria

• WINDOWS cannot OPEN THE FILE D:\Sources\Install.wim REQUIERED. Make sure that all required files for installation aare available and restart the installation. Error code: 0x8007000D,.

  IM TRYING to re - INSTALL WINDOWS VISTA ON MY T-6321 to the front door, BUT WHEN I INSERT THE DISC, AND INSTALL, a MESSAGE APPEARS SAYING: WINDOWS cannot OPEN THE FILE D:\Sources\Install.wim REQUIERED. Make sure that all required files for installation aare available and restart the installation. Error code: 0x8007000D, SHOULD ALL BE ON THE DISCALREADY?

  Hi JRCLNSIN100,

   

  Welcome to Microsoft Answers Forums.

  We would like to get some more information from you to help solve your problem. You better, please answer the following questions.

  ·         What is the disk you use to reinstall?

  ·         Is this a recovery or reinstalling the disc you are using?

  ·         When exactly do you get this error message?

  ·         What is the edition of Windows Vista, you try to install?

  ·         How old is the drive that you are using?

  ·         How are you starting the installation process?

  After researching the error 0x8007000D code is essentially due to file corruption and a problem with the drive itself.

  First check if you have scratches or dust on the disc and clean the surface and try again.

  To check if the disk is wrong, you will need to copy the contents of the DVD to the hard drive and try to install using that.

  To perform a flat installation of Windows Vista, follow these steps.

  Note The hard disk must have at least 3 GB of free space on the disk for the Windows Vista installation files. The hard disk must have at least 15 GB of additional disk space to install Windows Vista. For more information about system requirements for Windows Vista, see the Microsoft Web site at the following address:

  http://www.Microsoft.com/Windows/products/windowsvista/editions/SystemRequirements.mspx

  1. Insert the Windows Vista installation disc.
  2. Start Windows Explorer.
  3. In Windows Explorer, click to select the drive for the Windows Vista installation disc.
  4. On the Edit menu, click select all.
  5. On the Edit menu, click copy.
  6. Click to select the hard disk you want to contain the flat installation files.
  7. On the file menu, point to new, click the folder, type Windows Vista Setupand then press ENTER.
  8. Double-click the Windows Vista Setup program, and then click Paste on the Edit menu.
  9. Double-click Setup.exe, and then follow the instructions that appear.

  See the link below for more information on flat installation.

  How to perform a flat installation of Windows Vista

  http://support.Microsoft.com/kb/928902

  This problem can also occur if the firmware of the DVD drive is defective or obsolete.

  If the step above does not resolve the question suggests that you install the latest drivers for the DVD player on the computer.

  For more information please visit the link below.

  Error message when you try to install Windows Vista by using the DVD drive on the computer: "Windows cannot install required files".

  http://support.Microsoft.com/kb/930984

  Hope this information is useful.

  Let me know if it worked.

  All the best!

  Thanks and greetings

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite C855 - 19 k how to open the DVD player?

  How can I open the DVD player?
  Cannot find a symbol of the keyboard representing the eject option.

  Thank you.

  Hello

  Do you mean the CD / DVD drive?
  The optical disk drive is placed on the left side and there should be an eject button.
  Have you checked it properly?

• cannot eject the dvd from studio 1737

  cannot eject the dvd from studio 1737 laptop

  Hello

  If they don't help then check with the manufacturer of system and/or car manufacturer
  Support, their documentation online and drivers and ask questions in the forums (if any) on
  known issues.

  The drive is just stuck?

  For the readers of the status bar:

  Sometimes they get stuck. There is a small hole on the front of the CD drive that you can
  wand, a paper clip that will release him and the reader to open.

  Create a trombone in car Opener
  http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

  Open a CD/DVD player with a paper clip.
  http://www.josepino.com/?open_cd-dvd_paperclip

  =================================

  For the readers of the slot:

  Check with the manufacturer of system on how do to eject the disc.

  Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">
  http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_eject

  Be careful as you may damage the player using the method below:
  
  You may need to get the driver to work 1 However, this could still work.
  http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.html

  The method used on the Mac could work
  http://www.YouTube.com/watch?v=wpWieIoBBrk

  How to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">
  http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330

  Also have heard double tape on a credit card or play can work.

  -----------------------------------------------------------------------

  You can probably find more info here with a CD/DVD-related hardware problems.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Get an error "Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. "

  * Original title: wrong Region

  Windows Media Player will not play CD - advise

  "Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. "

  Note I am eager to play a CD and it is recognizing a DVD?

  can anyone help

  Hello

  1. what version of Windows is installed on the computer?

  2. what version of Windows Media Player is installed on the computer?

  3. what region is your currently defined DVD player on?

  4. are you able to play other DVDs?

   

  Please follow the provided steps and update us with the results.

  Note: All the steps apply to Windows 7

  Method 1: Try to change the region of the DVD player and check the result. To do this, try the following steps:

  a. Click Start, click computer.
  b. right click on the DVD drive, and then click Properties.
  c. click on the Hardware tab, click the properties button and modify the DVD of the region.

   

  Method 2: Uninstall the DVD player and check.

  a. Click Start, type devmgmt.msc and press to enter.

  b. develop DVD players, right click on the sub element and click on uninstall.

  c. restart the computer and check the result.

  Once you restart the computer, the DVD driver will be loaded automatically.

  d. try to play the DVD and check the result.

   

  You can run the troubleshooting Windows Media Player DVD Troubleshooter and check that it helps.

  Open the Windows Media Player DVD Troubleshoot utility

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-DVD-Troubleshooter

  Let us know if it helps!

• Windows cannot load the device driver for this hardware (HL-DT-ST DVDRAM GH40F SCSI CdRom Device) because the driver may be corrupted or missing. (Code 39)

  Original title: the answer useful?

  Help, please! Windows cannot load the device driver for this hardware (HL-DT-ST DVDRAM GH40F SCSI CdRom Device) because the driver may be corrupted or missing. (Code 39)

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
  are you can reinstall the 'old'. Many use Windows default drivers however some special aura
  ones. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Get the Error Message When you try to reinstall Vista: Windows cannot open the required file: E:\Sources\install.wim

  I'm trying to reinstall windows vista for the following reasons:

  1. I have SQL Server 2008 installed on my computer.  I deleted some files a long time ago and it screwed something and I couldn't reinstall.
  2. I had partitioned my hard drive for vista half and half SuSE and I deleted who and when I did, I think I deleted another partition - my recovery partition (E:\?).
  3. I need to clean my laptop.

  When I try to start the installation of a disk and I put in my product key, I get the following error:

  Windows cannot open the required file E:\Sources\install.wim.  The file does not exist.  Make suure all files required for installation are available, and restart the installation.  Error code: 0 x 80070002.

  Let me know if you have any ideas how I can fix it.  My next step was to recreate this E directory and download the install.wim file and re start the installation.  I could not find the file install.wim well.

  Rob

  Hi Rob,

  I checked the link you provided.  What you downloaded was just the Vista recovery environment.  You cannot actually re - install Vista with that and if you blew your recovery partition unfortunately you may be out of luck.  You blew your partition containing Vista runs so the SFC will be of no help either.  I wish I had better news for you, but I don't see any way o get on without a Vista DVD.  I have good news for you if.  When you get your HP drive if you have problems with the installation, we will be able to help you with that.

  Take care and let us know if you need assistance when the disc arrives. Locutys of Borg

  Resistance is futile

  If you don't succeed the first time skydiving probably isn't for you!

• Try to install the new copy off error vista WINDOWS CANNOT OPEN THE REQUIRED FILE 0x8007000D

  OT: Hey tried down laptop restore none tried to install the new copy off vista prem with no joy only error 0x8007000D WINDOWS can NOT OPEN THE REQUIRED of joy

  Portable Hi down tried restore none tried to install the new copy off vista prem with no joy only error 0x8007000D comes WINDOWS CANNOT OPEN THE REQUIRED FILE of joy

  Hi jamesgillwn,

  1. when exactly you get this error message?
  2. what disc do you use to reinstall?
  3. What is the exact error that appears when you try to start?
  4. at what point of the installation you get the error message?

  After researching the error 0x8007000D code is essentially due to file corruption and a problem with the drive itself.

  First check if you have scratches or dust on the disc and clean the surface and try again.

  To check if the disk is wrong, you will need to copy the contents of the DVD to the hard drive and try to install using that.

  Try the steps from the following link:

  Error message when you try to install Windows Vista by using the DVD drive on the computer: "Windows cannot install required files".

  http://support.Microsoft.com/kb/930984

  Note: When you perform the installation, you will lose the data, make sure that you need to backup your data before you perform the installation.

• recover my system. used to install Windows Vista. get the message cannot open the file E:\Sources\Install.wim. Also the code error 0 x 80070002

  So all this started because I tried to clean my computer to give to a friend. I tried refomatting the hard drive, but something was wrong here. After that, when I turn on the computer I get a black screen with message Bootmgr missing. I read a little inside and saw that I could download a Windows Vista recovery disk because my computer did not come with one.
  After that I downloaded and burned the ISO image to a CD, things started looking better. I got to the screen when you select the language and keyboard. Then install windows screen. My options there were 'Install now' and 'repair your computer '. When I try to install, I put in my product key that seems fine. The next message I get is "Windows cannot open the required file E:\Sources\Install.wim. The file does not exist. Make sure all files required for installation are available, and restart the installation. "Error code: 0 x 80070002.
  When I try to repair, he said "select an operating system to repair, and then click Next."
  Operating System: Windows Vista (TM) Home Basic (recovered)
  Partition Size: 34318 MB
  Location: (D :) ACER
  If you do not see your operating system listed, click on load drivers to load the drivers for your hard drives. I try to select Windows Vista retrieved and clicked Next, but what is said "this version of system recovery options is not compatible with the version of windows that you want to repair" or get a recovery of tools such as repair system, System Restore, complete pc windows, tool windows and command promy memory diagnostic restoration. the only problem is he says operatins system: (unknown) unknown local disk...

  Any help would be appreciated. Really want to give my friend a laptop that wont even turn on. Laughing out loud

  Was it Neosmart?

  This isn't an installation disc. It's a record of startup repair!
  You use the repair disk option, not Install.

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  https://secure.TX.Acer.com/rcdb/main.aspx?brand=Acer

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11; Acer is in some models Alt + F10 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon. Mick Murphy - Microsoft partner

• First time user: how to open the disk drive?

  I tried to open the disk drive and I need help on howq to open it?

  Based on the specifications of your laptop HP 15-f009wm, this model is a CD/DVD drive. The reason for which you cannot find or open the disc drive, is because it is not a. You can buy an external USB CD/DVD drive if you require the use of a CD/DVD drive.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Windows media player cannot play the dvd video.might need to adjust the windows display settings

  Windows media player cannot play the dvd video.might need to adjust the windows display settings

  Hello

  1. Have you made changes on the computer before this problem?
  2. You get the error message?

  I suggest you try these methods and check the status of the issue.

  Method 1:

  Open the troubleshooter in the Windows Media Player settings:
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

  Method 2:

  Install the latest version of codecs:
  http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

  Warning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Method 3:

  Update a hardware driver that is not working properly.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly